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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,681 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,681 reviews

June 01, 2024

Very helpful and attentive to our needs for now and the future. We liked the process. More

by DSTARUCH89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Jun 03, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2024

The service representative was knowledgeable and answered all my questions. I really like the staff at this Ford location, that’s why I recently bought my 2nd new car from them. It’s always an enjoyable expe More

by TODD.WISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Avestas - my sales rep, I think he’s a great rep, made me feel good about my purchase of a new car.
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Jun 02, 2024 -

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2024

Alicia was amazing and so helpful. She went above and beyond to make my experience as easy as possible. More

by CARRIESERRNO12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
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Jun 02, 2024 -

Ken Ganley Ford Parma responded

Hi, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2024

Very convenient mobile service right at my home! Technician was on time, knowledgeable and friendly. Couldn’t have asked for better service. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery, Scott Acker
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Jun 02, 2024 -

Ken Ganley Ford Parma responded

Hi Tim, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Ford Parma

May 31, 2024

Friendly nice group of people serve was great car is running great I’m happy with all More

by LITTLEREDHEAD2014.CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Monske
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Jun 02, 2024 -

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2024

They are kind and helpful in providing quote for new tires and explaining repair clearly More

by ADAMSILVE85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2024

I experienced an emergency situation with our dog transport van. Used the drop box to leave the keys. Dave in service called me the next day to let Me know the diagnosis. They found an additional is More

by Sparkly2384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
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Jun 02, 2024 -

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2024

CJ was excellent. I found out later that the tires on the new car had been marked because they had defects on them. I'm not sure what to do about it. I was told to dem More

by coachtishjones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 30, 2024

Your team was very responsive and professional. I appreciate the service I received, and will continue to use Ganley Ford for my service needs. More

by SUITOR41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
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May 31, 2024 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alicia met your expectations. Thank you again for choosing Ken Ganley Ford Parma, we look forward to having you as one of our valued customers for many more years to come!

May 30, 2024

Very friendly and true to there word . . been going here for over a decade and just a few minor hiccups More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric the salesman is the best 👍 bought 4 cars off him .. super nice guy, Dave Moga, Scott Acker
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May 31, 2024 -

Ken Ganley Ford Parma responded

Mike, Thanks for sharing about your experience with Ken Ganley Ford Parma. Eric, Scott, Dave, and our team appreciate your business and hope to see you again soon!

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