Austin Simpson
Austin Simpson at Ken Ganley Ford Parma
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Austin Simpson

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.9
96 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

4 yrs, 7 mos

Languages Spoken

English English

4.9

96 Reviews

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96 Reviews of Austin Simpson

December 04, 2024

Dealership Rating
Employee Rating

Austin was easy and straight forward to work with. I wasn’t planning on signing, but hearing my needs, he found a perfect solution to my current needs. I will contact him in 12 months to purchase More

by MFRIETCHEN1367
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Jeremy Watson

Dec 06, 2024

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2024

Dealership Rating
Employee Rating

Salesperson was unprofessional, concerned about vaping while outside having discussion. Can it really not wait? Ceramic coating is a scam, the dealership would be better off not trying to capture extra More

by Peter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 26, 2024

Ken Ganley Ford Parma responded

Hi Peter, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 04, 2024

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Employee Rating

Very pleased with the service and care I received for my car! Thank you for the professional care! More

by TLSTAFFORD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Watson

Nov 05, 2024

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Nov 06, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2024

Dealership Rating
Employee Rating

My local West Park, Kamm's Corners Ford dealership, Ganley Ford West, was merged with this Ganley location earlier this year. Though I was sad to lose our neighborhood Ford dealership, it is still a co More

by joeoutlaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 27, 2024

Ken Ganley Ford Parma responded

Thank you, Joe, for taking the time to share your thoughts on working with Austin and our team. We're glad to hear we delivered such a great experience!

October 11, 2024

Dealership Rating
Employee Rating

Very welcoming. Austin was amazing. Told him what I need and the team and him were able to get it done. Couldn’t be happier with the service. Will definitely be back More

by Brownsbuckeye25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Oct 11, 2024

Ken Ganley Ford Parma responded

Thank you so much for choosing Ken Ganley Ford Parma! Please let us know if we can be of any more assistance.

October 08, 2024

Dealership Rating
Employee Rating

Everyone was very kind and respectful. Very pleased with our experience at Ken Ganley Parma. More

by xxkinkerbelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2024

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

October 03, 2024

Dealership Rating
Employee Rating

Excellent salesman. Excellent service, worked with this customer to get the vehicle I wanted at a fair price. Highly recommend Ken Ganley Ford Parma and Austin Simpson More

by Kingwillieus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Oct 03, 2024

Ken Ganley Ford Parma responded

We are very happy to hear that Austin and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 03, 2024

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Employee Rating

Excellent service Co workers really nice and ready to help. Thanks for doing great job More

by frankgarza1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience, Frank! We sincerely value your business and look forward to your next visit.

September 28, 2024

Dealership Rating
Employee Rating

There are very friendly people there, recommended me a new car, very helpful, and affordable car notes More

by dwoody4785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Sep 29, 2024

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear Austin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 27, 2024

Dealership Rating
Employee Rating

Austin was amazing and made the process seamless! Great experience and very easy and smooth ! More

by Bbrady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2024

Ken Ganley Ford Parma responded

It's great to hear that Austin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

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