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Austin Simpson
Austin Simpson at Ken Ganley Ford Parma

Austin Simpson

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.9
141 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

English English

4.9

141 Reviews

Write a Review

141 Reviews of Austin Simpson

April 17, 2026

Dealership Rating
Employee Rating

Easy and pleasant Austin and Mike were awesome to work with. They made the entire process easy and quick. More

by Ccohen5
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

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Apr 17, 2026

Ken Ganley Ford Parma responded

Thank you for sharing your experience. We’re glad Austin made your Ford lease process smooth and quick. Enjoy your new vehicle and let us know if we can help in the future.

April 16, 2026

Dealership Rating
Employee Rating

Great sevice very professional take care of the customer n/a n/a n/a More

by Mr.smalls37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 16, 2026

Ken Ganley Ford Parma responded

We are thrilled to know our team delivered professional service and made you feel well cared for. We look forward to welcoming you back in the future.

April 07, 2026

Dealership Rating
Employee Rating

Austin is the only reason I bought from this dealership. He is a 10/10, and had my full trust throughout the process. True advocate for the consumer More

by BENNINGERDD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 07, 2026

Ken Ganley Ford Parma responded

We appreciate your 5-star rating and are grateful you recognized Austin’s support during your purchase. Congratulations on your new Ford Maverick; we’re thrilled he earned your trust throughout the process.

April 06, 2026

Dealership Rating
Employee Rating

Austin did a great job of showing the truck I would reckermand to all my friends looking for a Ford More

by INSTRUCTOR1008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

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Apr 07, 2026

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that Austin had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Parma!

April 04, 2026

Dealership Rating
Employee Rating

I have a physical disability and Austin was so very kind, professional and helpful. The paper work went efficiently and effortlessly. Both men went above and beyond to help me not walk all over they came t More

by GINABEEKMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

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Apr 06, 2026

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Apr 07, 2026

Ken Ganley Ford Parma responded

Hi, we're happy you found Austin to be so supportive during your experience here at Ken Ganley Ford Parma. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 10, 2026

Dealership Rating
Employee Rating

Great to do business with! No sales pressure and good communication. Definitely recommend Austin, very knowledgeable! More

by sbcleaningllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito

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Mar 10, 2026

Ken Ganley Ford Parma responded

Congratulations on your new Ford Escape and thanks for sharing your experience. We’re happy Austin provided a stress free experience and kept you informed throughout. We appreciate your recommendation and look forward to helping you again.

February 16, 2026

Dealership Rating
Employee Rating

We had a great experience at Ken Ganley Ford Parma! Austin was wonderful to work with and made trading in and purchasing a new car simple and easy! More

by Blurban10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

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Feb 16, 2026

Ken Ganley Ford Parma responded

Hearing that Austin made your trade-in and Ford Explorer purchase simple is wonderful. We hope you enjoy every adventure in your new Ford Explorer.

December 25, 2025

Dealership Rating
Employee Rating

I really appreciate doing business with Ken Ganley Ford and not spending all day at a car dealer thank you very much More

by JOEFISHMANHUNTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 25, 2025

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

Dec 25, 2025

Ken Ganley Ford Parma responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2025

Dealership Rating
Employee Rating

Everything about Ken Ganley was positive! ! Will definitely buy my next vehicle from Ken Ganley ford More

by Stephendora
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

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Dec 18, 2025

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

Dec 20, 2025

Ken Ganley Ford Parma responded

Hi, thank you so much for your positive comments about Ken Ganley Ford Parma! If you have any further questions, please don't hesitate to reach out!

Jan 11, 2026

Ken Ganley Ford Parma responded

Your salesman Austin is out sick today but we sent him your message and he will contact you when he's back. Thanks!

Dec 18, 2025

Stephendora responded

I have a key fob that isn’t working. Even the inserted key doesn’t fit in the door. Did by any chance you guys gave me the wrong fob ? As the other works fine. Thank you

December 15, 2025

Dealership Rating
Employee Rating

Austin was awesome! This was the second vehicle I bought from Ken Ganley, and both times I worked with Austin. He gave me a fair deal both times. As long as he works th More

by SBAKERUSMC1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

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Dec 15, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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