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Ken Ganley Ford Parma

Parma, OH

4.7
4,457 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,457 reviews

January 23, 2026

Have been working with them for many years. Always had a great experience and the employees are very friendly and knowledgeable More

by freddieS
Recommend Dealer
Yes
Employees Worked With
George Bode
Jan 23, 2026 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 23, 2026

It was very easy to schedule the appointment and the wait time was minimal. I just wish the part for the recall was in stock so I could have it done all in one day instead of coming back a second time. More

by K9 Chase
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
Jan 23, 2026 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 23, 2026

Looked after what I wanted, and did there best on giving me what I wanted at the price I wanted to pay More

by Jvolszewski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2026 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

January 23, 2026

Everybody there is very nice. The place is always clean. I will miss Dave though. I met him when he was on Lorain Rd and he was always very nice More

by debwolf1960
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Jan 23, 2026 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

January 23, 2026

Great customer service They fixed my car and I'm totally happy with the service they offered More

by DAMION724
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Jan 23, 2026 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 22, 2026

Very friendly and knowledgeable Was able to service my vehicle in a quick and timely manner. More

by kevin_moore2001
Recommend Dealer
Yes
Employees Worked With
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
Jan 22, 2026 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 22, 2026

Matt in service was great- got me in and out of the service center in a timely and professional manner- More

by KEDAVIES22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Voloschuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 22, 2026

It was great. Simple process of bringing my car and talking to the service specialist to get me taken care of. More

by Djbeasley
Recommend Dealer
Yes
Jan 22, 2026 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma!

January 22, 2026

Top notch dealership, constantly seeking to understand customer issues and resolve them quickly, consistently goes the extra mile to elevate customer satisfaction, leadership takes an active role in sales More

by Danielthartnett
Recommend Dealer
Yes
Employees Worked With
Allan Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Pena
Jan 22, 2026 -

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

January 21, 2026

It was good they checked everything. But i do have a little concern when i drive it smells like something is burning. I am not sure if something was spilled or not. More

by PRNCHOTTIE21
Recommend Dealer
Yes
Employees Worked With
Idk remember
Jan 22, 2026 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

Jan 23, 2026 -

Ken Ganley Ford Parma responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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