Ken Ganley Ford Parma

Best car experience I have ever had!! The experience I had with Scott Frye at Ganley Ford West is superior to any I have had in the past with other dealerships. I have purchased 5 vehicle The experience I had with Scott Frye at Ganley Ford West is superior to any I have had in the past with other dealerships. I have purchased 5 vehicles since 1998 and none of these transactions can compare to this one. I was treated with the utmost respect in all aspects of the transaction,from my first meeting with Scott to dealing with the finance department. I was impressed with everyone I came in contact with at this dealership. The internet person,Morgan, whom I had talked with on the phone even came out and met me and introduced herself. The General Manager, Robert Brown, whom I also met, has surrounded himself with what I feel are really good people. Scott made sure I did not leave the dealership without being totally familiar with the car. He syncd my phone for me,and even had me come back the next day to do the same for a new phone that I was getting,plus set up all the Sirius stations I had picked out and answer all my questions that came up after driving the car for a day. I feel totally confident that if I have any questions or concerns going forward, that he will be there for me. I cannot say enough positive things about Scott and all the people I met at Ganley. Even though I was just there to lease a Focus, I was treated like I was buying the most expensive car there!!! I will tell all my friends about this experience and definitely recommend Scott Frye at Ganley Ford West. More

Great service Kelly provided exceptional service, working very hard to get my family into the car we were after at the price we could afford. Great job! Kelly provided exceptional service, working very hard to get my family into the car we were after at the price we could afford. Great job! More

Recent New Lease of Ford Fusion Came in to explore options associated with turning in a prior lease deal. Had not made a decision whether to stay with Ganley or to lease another For Came in to explore options associated with turning in a prior lease deal. Had not made a decision whether to stay with Ganley or to lease another Ford. After reviewing with Bob and the sales manager they worked on a deal that made sense for me leasing a new Fusion, plus we completed the transaction in one afternoon and I drove away extremely pleased in my new car. More

Worth the wait! This was our first experience with Ford. Everyone we encountered (and more behind the scenes) worked with us to get us exactly what we wanted and nee This was our first experience with Ford. Everyone we encountered (and more behind the scenes) worked with us to get us exactly what we wanted and needed. It took awhile, but they were able to get us a great deal with Ford Financing and lowered our payments from what we originally thought they would be. They made sure all the t's were crossed and i's dotted and while that may have taken awhile to finalize, they did a great job keeping us entertained, walked us through all the bells and whistles on our new car and made sure that when we did leave, we were confident in our deal, confident in our new car and confident we made the right choice not only in the dealership, but in every decision we made. We've had our new car for a few days now and are loving every second of it. More

Elonzo and Nate are good at what they do and were on top everything from the start. They sold me a truck. Thanks, see you next year. John are good at what they do and were on top everything from the start. They sold me a truck. Thanks, see you next year. John More

Excellent to work with Mr Harvey and Mr Ford were friendly and easy to work with. They got me into the truck I wanted at the price I wanted to pay. I would recommend both Na Mr Harvey and Mr Ford were friendly and easy to work with. They got me into the truck I wanted at the price I wanted to pay. I would recommend both Nate and Elonzo and Ganley Ford West. More

Great place Everyone is so heplpful, and always nice, Bolaji always offers you a drink and if they dont have it he will go buy it for you.He wants to make sure yo Everyone is so heplpful, and always nice, Bolaji always offers you a drink and if they dont have it he will go buy it for you.He wants to make sure your happy with the purchase and service. the service dept, spends time talking to you after repairs are made and before. They all make sure your visit is a good one. More

Previous customer and enjoyed experience I am a previous customer of Ganley Ford West and enjoyed my experience when purchasing my 2014 Escape. My salesman, Rob Yingling, was very friendly I am a previous customer of Ganley Ford West and enjoyed my experience when purchasing my 2014 Escape. My salesman, Rob Yingling, was very friendly and professional. More

Best Customer Service in Town Rob Yingling was our Sales Representative. With only a few weeks on the job, He was very knowledgeable with the Ford line and the competition. My hu Rob Yingling was our Sales Representative. With only a few weeks on the job, He was very knowledgeable with the Ford line and the competition. My husband and I came to the dealership an hour before closing with specific needs and a trade vehicle. My husband is a tough sell. Rob and the rest of the team stayed a a bit late and sold us the car of my dreams. We had been to two other dealerships before meeting with Rob. I guarantee we will be doing business with Rob Yingling and the Ganley Ford West Team again in the future. Sincerely- Katie and Jim Norman More