Ken Ganley Ford Parma

I love my New car ! I got a Rebate on a car I usually would not be able to afford which is the car I have wanted for a long time. I got a Rebate on a car I usually would not be able to afford which is the car I have wanted for a long time. More

Good job ganley Kimmarie Robinson was my sales lady. She's brand new in the car biz and she told me I was her first new car delivery. She did a great job. She is very Kimmarie Robinson was my sales lady. She's brand new in the car biz and she told me I was her first new car delivery. She did a great job. She is very personable and has the perfect personality needed in the car business. Frank worked my deal, my deal was a tough one to get done. All involved were very professional, transparent and honest. The way my deal was structured was by far the best case scenario regarding my situation. I'm a former car salesman and I know how the process works. Great job all! I will be back More

Excellent experience! Knowledgeable staff. Tonna Davis was very knowledgeable! He listened to what kind of vehicle I wished to purchase and worked hard for the perfect fit. The experience wa Tonna Davis was very knowledgeable! He listened to what kind of vehicle I wished to purchase and worked hard for the perfect fit. The experience was extremely positive and I certainly will come back to Ganley Ford West for my next car purchase in the future. More

Excellent service Thank you Tonna Davis and the Ganley Ford West for making my experience today GREAT in leasing my 2017 Ford Escape. The transition was smooth. Thank you Tonna Davis and the Ganley Ford West for making my experience today GREAT in leasing my 2017 Ford Escape. The transition was smooth. More

Very helpful Mark & associate in training were very Knowledgeable about the vehicles & very professional. Both of them had Excellent Customer Service Skills. You Mark & associate in training were very Knowledgeable about the vehicles & very professional. Both of them had Excellent Customer Service Skills. Your dealership responded back to me within minutes of doing online application. This was GREAT Efficiency skills from your dealership which impressed me. More

My Experience at Ganley Ford on Lorain Ave I would like to say "thank you" to Jeff Copley and Mark Rezzano for making my experience at Ganley Ford one of the best days of 2016 for me. I love m I would like to say "thank you" to Jeff Copley and Mark Rezzano for making my experience at Ganley Ford one of the best days of 2016 for me. I love my new car and never thought I would have been able to afford it! The dealership makes you feel like you are part of their family. With no pressure or sense of urgency, something that almost never happens when purchasing a car, I was able to enjoy the experience. Thank you Ganley for such a fun day! More

A fantastic car buying experience at Ganley Ford West! Ganley Ford West made our new car purchase a very relaxing and enjoyable experience. We had to travel out of state to find our specific vehicle so w Ganley Ford West made our new car purchase a very relaxing and enjoyable experience. We had to travel out of state to find our specific vehicle so we were not sure how it would all work out. In the end, we had an outstanding experience that was far better than we had at Lexus and many others. From our initial contact online with Morgan Didonna, they were totally upfront with all information requested and provided excellent pricing right from the beginning. John Minniti welcomed us warmly and really made us feel comfortable. John is very knowledgable and you can tell he really cares about your experience. John quickly gained a handle on our needs and didn't waste any of our time during our visit. I've encountered many car sales personnel who do not know their product at all, but John is superbly knowledgable about the entire product line and the many tech features that new cars have. He was able to translate this to us in an easy to understand manner and took the time to answer every one of our questions with answers that I know I can trust. The rest of the buying process was friendly, efficient and speedy. The finance manager, Tracy Sapienza was very helpful and took time to make sure everything was setup correctly and helped us get a great rate on our financing. I really hope we have an opportunity to do business again with the folks at Ganley Ford West. Based on our experience there, I highly recommend John and the rest of their team. More

I enjoyed everything Ford has done for me Great sales and service. Everyone was very nice. The Dealership was very clean including restroom. If I had any questions they were answered. I always Great sales and service. Everyone was very nice. The Dealership was very clean including restroom. If I had any questions they were answered. I always go to Ganley Ford west, it's a great location. More

Good & Friendly Service I performed a search for several dealerships. I received email response from Morgan with list of cars relating my request. I came into dealership ab I performed a search for several dealerships. I received email response from Morgan with list of cars relating my request. I came into dealership about noon looking for Morgan and was told she was not available and I was referred to a sales man by the name of Ed Schurdell. He was very nice, professional, and patient. I told him I was looking for a car for my niece. The very First car I looked at and took on test drive was first car I liked for my niece. During the test drive I had a good conversation w/Ed where he showed me understanding and compassion for my concerns about getting car for my niece. He gave me all the information I needed to make my decision. I mentioned to Ed my love of Ford vehicles and how I ended up with a Kia...next thing I knew...I was picking out car for myself...and the rest is history....That goes to say ....Ed is a darn GOOD salesman...This Car buying experience was a good one...Thanks to Ed... More

Purchasing Experience The care of the Sales Associate and the Finance Manager was amazing, they made it personal for them and made sure that the car I purchase was reliable The care of the Sales Associate and the Finance Manager was amazing, they made it personal for them and made sure that the car I purchase was reliable, the care and concern let me know that they not only cared for me and made sure I was getting the best. Love them More