Ken Ganley Ford Parma - Service Center

Very efficient. Customer service in the service department was great. The wait time was accurate in receiving an oil change and tire rotation. I would definitely return! department was great. The wait time was accurate in receiving an oil change and tire rotation. I would definitely return! More

Oil change due THE customer service with Nick in Service was good. Also, Bolaji in sales was good. I've noticed that this service center is taking safety measures to THE customer service with Nick in Service was good. Also, Bolaji in sales was good. I've noticed that this service center is taking safety measures to ensure safety. Thank you Dale Jackson More

Great service very friendly staff! Very pleased with my service, oil change and tire rotation. Didn’t wait long. I’ll be back! This is the 3rd car I’ve purchased from here. The service Very pleased with my service, oil change and tire rotation. Didn’t wait long. I’ll be back! This is the 3rd car I’ve purchased from here. The service has greatly improved from 2009. More

Did fast efficient service on recall item. Service was efficient, and took the amount time as described to me, Car was clean as well as waiting area. I would use for service again. Service was efficient, and took the amount time as described to me, Car was clean as well as waiting area. I would use for service again. More

Excellent service as usual, took of vehicle service and recall in a timely manner. Always very consistent with service that is why I return time and time again recall in a timely manner. Always very consistent with service that is why I return time and time again More

The person I dealt with was very professional and knowledgeable. He washed my car and I was happy that I didn’t have to pay for the repair because it was under a recall paid for by Ford. knowledgeable. He washed my car and I was happy that I didn’t have to pay for the repair because it was under a recall paid for by Ford. More

work was done on time very kind and informative car was done when we were told they went above and beyond and the car was clean. also got the car in early. very kind and informative car was done when we were told they went above and beyond and the car was clean. also got the car in early. More

ford escape service they are the best always have had great service . friendly and professional. will always bring our focus and escape to them again first class service they are the best always have had great service . friendly and professional. will always bring our focus and escape to them again first class service everytime More

Timely and efficient Nick and his crew were able to get me in and out within an hour. A recall on my Fusion was the reason for the visit, and I had my three young children Nick and his crew were able to get me in and out within an hour. A recall on my Fusion was the reason for the visit, and I had my three young children in tow. As quickly as we were checked in, we were right back out. They even included a car wash! Thanks Nick, to you and your posse! More

Nick listens and truly cares about servicing my vehicle right the first time. Time is limited and he respects that. Nick is awesome and deserves to be recognized. right the first time. Time is limited and he respects that. Nick is awesome and deserves to be recognized. More