Ken Ganley Ford Parma - Service Center

They fixed my car they put a transmission in my car my oil change be great they gave me a wheel alignment I had work done to my motor all around they just treated me with kindness and respect and I got fo oil change be great they gave me a wheel alignment I had work done to my motor all around they just treated me with kindness and respect and I got four new tires they are the best oh and best of all they fixed my radio I am really grateful to them More

Ken Miller is outstanding. Very genuine and always provides top notch service. Service department was excellent as well. Dylan explained the process to me and service was compl Very genuine and always provides top notch service. Service department was excellent as well. Dylan explained the process to me and service was completed in less time than estimated. More

Service writer was very efficient. Work performed efficiently. Staff was very friendly. Making my appointment was effortless Work performed efficiently. Staff was very friendly. Making my appointment was effortless More

Dave kept me informed every step of the way on the diagnosis and then repair of windshield washer system. When he had to order a part, he was able to find one at another dealer vs the warehouse, enab diagnosis and then repair of windshield washer system. When he had to order a part, he was able to find one at another dealer vs the warehouse, enabling my car to be fixed in just one day More

Great first experience with the service department! I have found the new location for my vehicle's service work! I have found the new location for my vehicle's service work! More

Very convenient vehicle pickup at home. Tech was professional and recall service was completed in a reasonable timeframe Tech was professional and recall service was completed in a reasonable timeframe More

Instead of getting a list of parts got several phone calls. Was confused for use calls. Was confused for use More

I am impressed! This location deserves an A+. Very professional and great customer service. I would like tongive a shout out to our Service Advisor, George Hadgigeor This location deserves an A+. Very professional and great customer service. I would like tongive a shout out to our Service Advisor, George Hadgigeorgiou. Class act! Thanks for all you do! More

This dealership was great! Very friendly, knowledgeable employees. They explained everything to me well and resolved the issues in a timely manner. I will be a returning custom Very friendly, knowledgeable employees. They explained everything to me well and resolved the issues in a timely manner. I will be a returning customer for sure! More

My service appointment went well friendly service representative kept me informed while I waited also explained in detail the process to complete my service. representative kept me informed while I waited also explained in detail the process to complete my service. More