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Ken Ganley Kia Alliance

Alliance, OH

4.7
477 Reviews
Ken Ganley Kia Alliance appreciates your taking the time today to visit our website, and we hope you'll decide to visit us in person soon. Our website was designed to help you easily find the information you need. Whether you're looking to buy a new or used vehicle, explore lease options, get a value for your trade-in, or apply for financing, the information you need is here. We also make it easy to book a test drive or schedule service. Enjoy exploring our website at your leisure knowing that if you ever have questions or concerns, the dedicated team at Ken Ganley Kia Alliance is always available to assist you, by phone, email, or in person at our Alliance dealership. Please do not hesitate to contact us with any questions you may have. Our staff will answer all inquiries in a timely fashion. We look forward to doing business with you!
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2010 W State St

Alliance, OH

44601

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Showing 477 reviews

May 04, 2025

I was on the phone with the sales department right at opening to put a deposit on a used car (coming from out of state). I told them my biggest concern was the car being sold before I arrived. They assur More

by C. Shields
Recommend Dealer
No
Employees Worked With
Josh Haney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Burke
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Foltz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales department
May 04, 2025 -

Ken Ganley Kia Alliance responded

Thank you for sharing your experience, and we sincerely apologize for the frustration and inconvenience you encountered. At our dealership, we strive to treat every customer with fairness and transparency, regardless of whether they are local or coming from out of state. We understand how upsetting it must have been to go through a credit check and begin the purchase process, only to be informed the vehicle was no longer available. To clarify our policy: while we do allow deposits to temporarily hold a vehicle, a car is not officially removed from the market until the deposit is received and confirmed. We regret that there was a breakdown in communication and that the timing led to another customer purchasing the vehicle before your hold was completed. Please feel free to contact us directly if you'd like to discuss this further or if we can assist you in finding a similar vehicle. We do value your interest and truly regret how this experience unfolded.

May 02, 2025

Awesome service as always! ! They always have a smiling face and explain everything so I have no questions More

by SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kam Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Rykalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Giudici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Holodnak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike DeLisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Haggarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Very friendly and good to deal with made what we wanted happen and took care of our family More

by Hall20hunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Ken Ganley Kia Alliance responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2025

They do such a great job, they don't treat you as a number, they will do whatever they can to fix or help More

by SCOPEL92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review! Glad to hear you had a great experience with us here at Ken Ganley Kia Alliance! Take care!!

April 26, 2025

Josh Haney has done it again! This is our third vehicle purchase with Josh. He never disappoints! Hands-down, the best representative we have ever dealt with. Keep up the good wor More

by Bethagarner6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kam Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Holodnak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Ken Ganley Kia Alliance responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 23, 2025

Awesome dealership! Make sure you stop here first! Thanks ken ganley kia alliance. I will be back! More

by Fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeLisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Ken Ganley Kia Alliance responded

Hello Fisher, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 23, 2025

I had 4 new tires put on. And had 2 recalls. Brent got back to me with great options for the tires. And set me up with a loner. Since my 1 recalled took longer than expected. More

by ttlautz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Ken Ganley Kia Alliance responded

Thank you for the 5 star review! So happy to hear you were taken good care of! Our service team rocks and are always here if you need anything further! Have a wonderful day!

April 22, 2025

Kia cares about there customers, treated us like we belong. We have been going there for years and will continue to do so. Fantastic place to buy your next car. More

by ehuff2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Ken Ganley Kia Alliance responded

Thank you so much for the kind words! We really do care and want all of our customers happy! I hope you you love your new car! Here if you need us! Take care!

April 21, 2025

Very friendly and easy to schedule my my planned maintenance with and car was returned to me clean and washed More

by Puddy474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeLisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Ken Ganley Kia Alliance responded

So happy to hear you had a great visit with us! Please let us know if you need anything in the future! Hope to see you again! Take care!

April 21, 2025

I had an absolutely phenomenal experience working with Xander Dugan when purchasing my used Kia Soul! From start to finish, Xander made the entire process smooth, stress-free, and genuinely enjoyable. He More

by Agiudici
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xander Dugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Holodnak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Ken Ganley Kia Alliance responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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