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Ken Ganley Kia Alliance
Alliance, OH
477 Reviews
Ken Ganley Kia Alliance appreciates your taking the time today to visit our website, and we hope you'll decide to visit us in person soon. Our website was designed to help you easily find the information you need. Whether you're looking to buy a new or used vehicle, explore lease options, get a value for your trade-in, or apply for financing, the information you need is here. We also make it easy to book a test drive or schedule service.
Enjoy exploring our website at your leisure knowing that if you ever have questions or concerns, the dedicated team at Ken Ganley Kia Alliance is always available to assist you, by phone, email, or in person at our Alliance dealership. Please do not hesitate to contact us with any questions you may have. Our staff will answer all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 477 reviews
April 20, 2025
Josh and Jim did a great job! Definitely will recommend them both to our friends and family! Definitely will recommend them both to our friends and family! More
by Dnbrown924
April 19, 2025
Tyler was awesome! He was fun to talk to from the very first handshake. Wasn’t smothering and was very knowledgeable about the safety of the vehicle. He showed me every He was fun to talk to from the very first handshake. Wasn’t smothering and was very knowledgeable about the safety of the vehicle. He showed me every single feature to ensure I get the best out of my New K4. More
by stubz1104
Employees Worked With
April 18, 2025
I really enjoyed the experience, Josh was really nice and took time to inform and show me all the features of my new car, which I love! The wait was long to get to the financial person, but there were people took time to inform and show me all the features of my new car, which I love! The wait was long to get to the financial person, but there were people ahead of me, and couldn't be helped. Overall it was great! More
by saegerdeb
Employees Worked With
April 17, 2025
Very professional and friendly service. Excellent service on first visit for maintenance. Very pleasant waiting room with plenty of snacks and beverages. Highly recommend to all my friends. Excellent service on first visit for maintenance. Very pleasant waiting room with plenty of snacks and beverages. Highly recommend to all my friends. More
by Sikora277
Employees Worked With
April 16, 2025
Everything went smooth and I am completely happy with the service I received. I would go back. service I received. I would go back. More
by caylen.root
Employees Worked With
April 16, 2025
Great service! Completed in less than an hour plus a car wash. Very pleased with it! Service advisor Brent was pleasant, friendly and professional. Completed in less than an hour plus a car wash. Very pleased with it! Service advisor Brent was pleasant, friendly and professional. More
by Maxonbg
Employees Worked With
April 15, 2025
The service I received was fast and the men at the counter were very helpful. counter were very helpful. More
by Grayson Morrow
Employees Worked With
April 15, 2025
We had a very great experience and love our new car. Steve was very helpful and informative. Steve was very helpful and informative. More
by Kristylmiller08
Employees Worked With
April 09, 2025
Great experience, very happy with my purchase. Zander did a great job with keeping me up to date on the car I wanted. Zander did a great job with keeping me up to date on the car I wanted. More
by SCOPEL92
April 09, 2025
Run Run if you can. I hadleased from them since 2017. I was don with leasing and have bought a car elsewhere. I was made an offer from other places for my lease end but I hadleased from them since 2017. I was don with leasing and have bought a car elsewhere. I was made an offer from other places for my lease end but was told I could not sell my leased vehicle to ANYONE ELSE except Kia dealerships who because I was not buying from them gave me $2000 less because I could not sell to anyone but Kia...Ah that's called a monopoly. I have just had 2 major surgeries have a pic IV line in my arm and they refused to even negoiate any amount over, the lease end amount even though I had positive equity. I gave xander a 2 because he was friendly . Kam Wong never showed his face just told people to tell me well unless you want to buy the car outright pay saletax on the new purchase then you can sell it to the other people who made good offers. I was told over the phone by Megan that they would offer up to 2000 over KBB even if just selling my lease. but when I got there I was told that is only if I buy or leases again. This plasce is a joke and I wasted 8 years being their customer. NEVER again More
by lyndadexter
