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Ken Ganley Kia Alliance - Service Center

Alliance, OH

4.8
115 Reviews

115 Reviews of Ken Ganley Kia Alliance - Service Center

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May 02, 2025

Awesome service as always! ! They always have a smiling face and explain everything so I have no questions More

by SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kam Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Rykalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Giudici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Holodnak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike DeLisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Haggarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

They do such a great job, they don't treat you as a number, they will do whatever they can to fix or help More

by SCOPEL92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review! Glad to hear you had a great experience with us here at Ken Ganley Kia Alliance! Take care!!

April 23, 2025

Awesome dealership! Make sure you stop here first! Thanks ken ganley kia alliance. I will be back! More

by Fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeLisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Ken Ganley Kia Alliance responded

Hello Fisher, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 23, 2025

I had 4 new tires put on. And had 2 recalls. Brent got back to me with great options for the tires. And set me up with a loner. Since my 1 recalled took longer than expected. More

by ttlautz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Ken Ganley Kia Alliance responded

Thank you for the 5 star review! So happy to hear you were taken good care of! Our service team rocks and are always here if you need anything further! Have a wonderful day!

April 21, 2025

Very friendly and easy to schedule my my planned maintenance with and car was returned to me clean and washed More

by Puddy474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeLisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Ken Ganley Kia Alliance responded

So happy to hear you had a great visit with us! Please let us know if you need anything in the future! Hope to see you again! Take care!

April 17, 2025

Very professional and friendly service. Excellent service on first visit for maintenance. Very pleasant waiting room with plenty of snacks and beverages. Highly recommend to all my friends. More

by Sikora277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2025

Great service! Completed in less than an hour plus a car wash. Very pleased with it! Service advisor Brent was pleasant, friendly and professional. More

by Maxonbg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Ken Ganley Kia Alliance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. We are always more than happy to assist you if anything else comes up. Take care!

April 15, 2025

The service I received was fast and the men at the counter were very helpful. More

by Grayson Morrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Ken Ganley Kia Alliance responded

So happy to hear you had a great visit with us! Please come see us again and have a wonderful day!!

March 26, 2025

What I appreciated most was the comfortable, no pressure atmosphere with very knowledgeable and friendly staff. While I waited to have my Soul serviced I test drove a couple new cars. The next day I was bac More

by Jeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kam Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Ken Ganley Kia Alliance responded

Hi Jeanne! So happy to hear we were able to get you into a new car and you had a great experience with us! Please let us know if you need anything in the future! We appreciate you! Take care!

March 22, 2025

A a a a a a a a a a a a a a a a a a More

by Trin.shuman51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeLisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Ken Ganley Kia Alliance responded

Hi, thank you so much for your high rating! We look forward to your next visit! Take care!

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