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Ken Ganley Kia Alliance - Service Center

Alliance, OH

4.8
116 Reviews
Call Service Center (234) 277-6158

116 Reviews of Ken Ganley Kia Alliance - Service Center

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March 22, 2025

A a a a a a a a a a a a a a a a a a More

by Trin.shuman51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeLisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Ken Ganley Kia Alliance responded

Hi, thank you so much for your high rating! We look forward to your next visit! Take care!

March 13, 2025

Excellent service from Josh Davis,I was taken back a little with the price but other than that it was great More

by keithchristner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2025 -

Ken Ganley Kia Alliance responded

So happy to hear Josh was able to take good care of you! Please let us know if you need anything in the future! Thank you!

March 12, 2025

My car was taken to Service immediately. The work needed was discussed and when another issue was found I was alerted by the attendant who discussed it with me as well. Work was all done in More

by Ccow919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2025 -

Ken Ganley Kia Alliance responded

So happy to hear we took great care of you and you enjoyed your visit with us! Please come see us again! We appreciate you! Have a splendid day!!

March 10, 2025

I'm always treated with respect nice people to do business with in all there departments More

by tregoli0109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2025 -

Ken Ganley Kia Alliance responded

Thank you for the great review! Please let us know if you need anything in the future! Have a wonderful day!

February 20, 2025

Brent was very friendly and attentive, a good listener & kept me updated, didn't have a loaner car since the part took 4 days to get, he did arrange for pick up & drop off Brent's a keeper More

by Debbiekirkland65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Ken Ganley Kia Alliance responded

Hi Debbie! So happy to hear Brent took great care of you! Please let us know if you need anything in the future! Have a wonderful day!

February 18, 2025

Comfortable set up, snacks and beverages while you wait, TV to watch. Knowledgeable and friendly staff. More

by susankenna1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review! We appreciate your business and hope to see you again! Take care!

February 18, 2025

I received quick friendly service but my windows are frozen on the inside of my car More

by ahastie31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Ken Ganley Kia Alliance responded

Please give our Service Manager, Mike Delisi a call this morning to discuss your concerns. Your satisfaction is very important to us! Thank you for your business! We appreciate you!

February 15, 2025

Friendly fast service at a affordable price. Clean waiting with snacks, water, coffee and tea. More

by cddougie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Ken Ganley Kia Alliance responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 06, 2025

Very good! Timely, professional and thorough. I appreciated how thorough my car was checked over and the issues were explained in detail to me More

by Beth Dib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Ken Ganley Kia Alliance responded

Hi Beth! So glad to hear you had a great experience with us! Please let us know if you need anything in the future! We appreciate you! Take care!

January 30, 2025

It was a good timely completion of service, very professional and courteous would go back More

by David.pobuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Ken Ganley Kia Alliance responded

Thank you David for the nice review! Come see us again! Take care!

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