Ken Ganley Kia Alliance - Service Center
Alliance, OH
116 Reviews of Ken Ganley Kia Alliance - Service Center
Truly one of the best places I’ve bought a car. Top notch h service. While sitting waiting for my car service to be finished the young man that sold me the car walked thru. He recognized me immedia Top notch h service. While sitting waiting for my car service to be finished the young man that sold me the car walked thru. He recognized me immediately. I bought this car in September. Says a lot to me. The service dept is fantastic and so friendly I have recommended to several friends when inquiring about my new car. I love my little Seltos. More
Service guy was wonderful! Made my visit so enjoyable! He's only been there 2 months and already I see a huge difference! Made my visit so enjoyable! He's only been there 2 months and already I see a huge difference! More
The work performed was fine, except for the tire rotation performed. The actual rotation was okay, but my tire pressure was never checked and adjusted. I daily check my tire pressure. All four tires needed a performed. The actual rotation was okay, but my tire pressure was never checked and adjusted. I daily check my tire pressure. All four tires needed air on the day of my appointment, but I knew my tires needed rotated, so naturally, I figured my tire pressure would be adjusted, because of the two pound difference front to back on my Seltos. They weren’t. As I drove away, I checked my pressure. Pressures were the same on the tires, but the readings were reversed front to back. So, I stopped at the Getgo, and adjusted the tire pressure myself. Ganley’s inspection covers all points except tire pressure. Why? More
Very kind, knowledgeable! Explained everything and helped me get the best deal! Thank you much! Explained everything and helped me get the best deal! Thank you much! More
I went in for warranty work. The time estimate was perfect. Repairs completed except for one that required a parts order ,but I was made aware of that before they started. They t The time estimate was perfect. Repairs completed except for one that required a parts order ,but I was made aware of that before they started. They took the car in at the scheduled time and kept me appraised of the progress. They even washed and dried the vehicle More
Dealer - ship service was about as just near as good a service I ever I had service I ever I had More
The warrantee service rendered by Steve was extraordinary. Cat say enough good things. Pleasantly surprised by Ganley generously covering our parts. Kindness and professionalism specically by S extraordinary. Cat say enough good things. Pleasantly surprised by Ganley generously covering our parts. Kindness and professionalism specically by Steve was e xceptional More
Josh Davis and the Staff were so eager to help me as I had to leave my car due to a recall. They had a courtesy car ready for me. The service department kept me in the loop as they awaited the part to a had to leave my car due to a recall. They had a courtesy car ready for me. The service department kept me in the loop as they awaited the part to arrive. Definitely a great dealership. More