Ken Ganley Kia Medina
Medina, OH
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Taking a 20219 Kia with a bad engine and trading it and giving us a 2022 Kia Sportage who else would do that and the payments only goes up $1 giving us a 2022 Kia Sportage who else would do that and the payments only goes up $1 More
Needed four tires replaced, was able to get service done on the same day, even though they said it might not get looked at till the next day on the same day, even though they said it might not get looked at till the next day More
Worst buying experience ever and I have bought a ton of cars at many many dealerships. I came in specifically for the 199 a month lease posted on there site, spent 2 hours saying 199 over and over and over cars at many many dealerships. I came in specifically for the 199 a month lease posted on there site, spent 2 hours saying 199 over and over and over buying a car for my daughter, after 2 hours and paperwork filled out the sales person comes back and says ok let’s get you signed up for your 434 a month lease, I said are you out of your mind? It’s posted right on your website, told him I was going to call Ohio attorney general for false advertising and all he could do is stair at me, he then goes back to his manager and comes back again at 343 a month and I said I am done playing your rip off games I will just buy the car straight out, he then runs to his manager, the manager comes out without him and says we can do that deal posted on our site and tries to blame the sales person for the numbers. All I can think about is all of the older people or people who don’t buy cars often that they are ripping off not to mention looking at my documents later that was not disclosed a JMA maintenance fee of 105 for whatever that is that was never disclosed. Buyer beware at this dealership for sure, I was just lucky that I buy cars often and I did not get suckered into the dishonest deals here. More
It took a long time, I was there for almost 4 hours. The end result was I did purchase a car which was the goal. It just took too long. end result was I did purchase a car which was the goal. It just took too long. More
They are always polite very professional and do not hammer me with extra work to my car that it doesn’t need like a lot of other dealerships do hammer me with extra work to my car that it doesn’t need like a lot of other dealerships do More
We had worked with Jeremy as our sales professional and we couldn't say enough good things about him! He was very professional and informative! Only complaint was that they advertised the cars a lot cheape we couldn't say enough good things about him! He was very professional and informative! Only complaint was that they advertised the cars a lot cheaper online then what they actually were due to short inventory. They should let people know that before starting the negotiations. Also the finance department was a little pushy for our liking. More
This is a can do dealership that employs can do, courteous personnel. I couldn't have asked for a better price or excellent sales (Leo Bonilla) or finance departments. Recently had to visit the serv courteous personnel. I couldn't have asked for a better price or excellent sales (Leo Bonilla) or finance departments. Recently had to visit the service department,a defective battery,no excuses just a fast turnaround and friendly and professional service. In my opinion it's the best Kia dealership in Ohio. More
Tad was very helpful in the sales process. Would recommend to others to visit Ganley Kia. We have been more than thrilled with our new Kia Seltos! recommend to others to visit Ganley Kia. We have been more than thrilled with our new Kia Seltos! More
Leo was very friendly and easy to work with . Over all was a great experience. Will definitely recommend to friends and family. You have a great place!! was a great experience. Will definitely recommend to friends and family. You have a great place!! More
Buying a car at Ken Ganley was easy because they made the process about my family and our needs and not just them selling us a car process about my family and our needs and not just them selling us a car More