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Ken Ganley Kia Mentor

Mentor, OH

Overview
Employees
Reviews
Vehicles
4.7
1,649 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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9090 Mentor Avenue

Mentor, OH

44060

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Showing 1,649 reviews

July 28, 2025

This place has the worst customer service and nobody knows how to return a phone call. I will be going to a different Kia from now on. They also overbook appointment times. More

by Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erica Hughes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Snowden
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2025 -

Ken Ganley Kia Mentor responded

Hi Amber, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 28, 2025

Very nice staff, the website messed up but they were still able to get me in that same day for my appointment. More

by Jessiebaum2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2025 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 28, 2025

Marty is an awesome salesmen, didn’t push me and was very honest, he also spent time showing me how everything worked in my new Telluride which was very helpful and also hooked up my phone to the car. More

by mariodelauro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Albee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2025 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! If you have any further questions, please don't hesitate to reach out!

July 26, 2025

Great customer service, very thorough and timely service. Never have had any issues or concerns. More

by Ovrststcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Shirkey
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Jul 27, 2025 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

July 26, 2025

My experience with Marques was the QUICKEST buying experience I’ve ever had. Surprisingly it was the Easiest as well. Marques MADE me understand everything. I was worried at first but everyone should More

by elysemrush
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Arnoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Loschert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2025 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 24, 2025

VEry attentive to my wants and needs. Salesman and sales manager were very helpful.end More

by geraldborn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Gritsenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Goulette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Villella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2025 -

Ken Ganley Kia Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2025

The service department was terrific! They were helpful, answered questions well, and made sure that the work was well done. More

by lindashapero71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Eddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2025 -

Ken Ganley Kia Mentor responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2025

Very friendly staff and service done in predicted time. Would recommend Ken Ganley to anyone looking to own a Kia. More

by Kskaufen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Ken Ganley Kia Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2025

Dom and staff were friendly and able to meet my expectations. I am very happy with my new Kia. More

by Suelester11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominick Weeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Ken Ganley Kia Mentor responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2025

Excellent service and communication. All of our questions were answered in a timely manner. They listened to what we wanted and provided us with the exact Car we wished for. More

by mark.chupp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Radel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2025 -

Ken Ganley Kia Mentor responded

Hi Mark, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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