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Ken Ganley Kia Mentor
Mentor, OH
1,570 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER!
Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,570 reviews
May 24, 2025
Fast friendly n helpful I love it here they always good to me I been should have been getting my cars from them to me I been should have been getting my cars from them More
by arlenew615
Employees Worked With
May 22, 2025
Great experience with the sales personnel and I love my new car! Thank you, Ken Ganley Kia new car! Thank you, Ken Ganley Kia More
by Browns33
May 21, 2025
Noah was great. I love my Kia K4 more every single day. Highly recommended it. I love my Kia K4 more every single day. Highly recommended it. More
by tracey7727
May 21, 2025
It took ten days for a loaner and still waiting for recall service (over a month now). recall service (over a month now). More
by rponchin45
Employees Worked With
May 21, 2025
The company made the transaction feel very comforting and welcoming from the front of the business to the back. Under construction but made it all work welcoming from the front of the business to the back. Under construction but made it all work More
by AJ Gamiere
Employees Worked With
May 20, 2025
** Yesterday was so terrifying. I had such a life altering experience that will forever change how I view “services rendered” I LITERALLY ALMOST DIED YESTERDAY! Yes you read that co I had such a life altering experience that will forever change how I view “services rendered” I LITERALLY ALMOST DIED YESTERDAY! Yes you read that correctly, I was going 80mph (speed limit was 70). On I90 eastbound when I heard a horrible noise thought ok something is wrong but the car 🚗 seemed fine to keep driving. Traffic started to slow and get congested, I attempted to stop and the brake pedal went all the way to the floor (something that I have never felt and it took the life out of me and induced the kind of panic that I felt was death right before my very eyes). I couldn’t get over all the cars where whizzing by me, with one lady pulling next to me at one with all these hand gestures and I’m screaming finally put on hazards and called ppl speed dial when no answer I finally called 911 and said I’m going to die my car won’t stop, as I’m praying and thanking Jesus ℹ luckily was able to swerve and stay in the middle of traffic causing a huge stir that someone else had called 911 as well. As i am on with the operator I was able to get off at RT 44 where my car spun in a circle facing the oncoming traffic and at that moment i just closed my eyes and knew it was over. REWIND, last week I took my car to KEN GANLEY KIA IN MENTOR for drill brakes and rotors all the way around, Red flag 🚩 1, was told a price which changed when I got the the shop, ok never mind that. Red flag 🚩 2 credit card fee was astronomic wasn’t informed until I was ready to pay. Secondly after almost losing my life the I was told by the tow truck and ultimately the dealership the tech forgot to put my bolts back in. Simply was like “wow sorry that happened to you it was a simple human error” I was fuming and crying so hysterically that I couldn’t do anything else the rest of the day but count my blessings. It’s still so heavy on my heart ♥️ that you almost took my life and it’s well it’s just human error. Absolutely not, what about the buddy system check but double check or test driving to make sure you trust your work. Tomorrow isn’t promised hug on those you love because I will never forget this is the work of God it simply was not my time. I am still just stuck mentally with this situation. It won’t stop here my one request was to speak To the technician face to face, not to yell or scream but to let him feel the gravity of what happened so that it doesn’t happen to Someone else's family. Of course that wasn’t granted. I am going to scream from the top of my lungs to everyone who will listen about this situation it shouldn't happened to me, it should have never happened period. Ken Ganley Kia Mentor More
by Americus
May 17, 2025
This guy was amazing. His name is Marques Moore best person inside the dealership. thank you for all his help. He has been the one person that I truly trust with getting m His name is Marques Moore best person inside the dealership. thank you for all his help. He has been the one person that I truly trust with getting my new vehicle. He deserve a raise.. More
by Nataliedianne06
May 17, 2025
I had an outstanding experience working with Marques Moore. From the moment I arrived, he was friendly, knowledgeable, and genuinely committed to helping me find the right car. He listened carefully to Moore. From the moment I arrived, he was friendly, knowledgeable, and genuinely committed to helping me find the right car. He listened carefully to what I was looking for, answered all my questions honestly, and never made me feel pressured. The entire process was smooth, transparent, and stress-free. I truly appreciated his professionalism, patience, and attention to detail. If you’re looking for someone who goes above and beyond to provide excellent service, I highly recommend Marques. More
by m.wilson21414
May 16, 2025
Amazing customer service. Was very polite and was to get the problem resolved in a timely manner Was very polite and was to get the problem resolved in a timely manner More
by melissa.dixon710
May 16, 2025
Marques moore really helped me in getting a affordable payment and fit my needs for my first Kia Experience. Thank you very much Marques payment and fit my needs for my first Kia Experience. Thank you very much Marques More
by Satisfied again
