
Ken Ganley Kia Mentor
Mentor, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Greeted promply by courteous staff. Service department very efficient and helpful, always going above and beyond in the care of my car. Service department very efficient and helpful, always going above and beyond in the care of my car. More
Bought a new 2023 Kia Niro. Everyone was very professional, knowledgeable, and service oriented and not like the stereotypical high-pressure car sales people. I was surprised Everyone was very professional, knowledgeable, and service oriented and not like the stereotypical high-pressure car sales people. I was surprised that was even possible. I've dealt with several car dealers over the decades and this was by far the best car dealer experience I have ever had. Very pleased. People seemed happy to work there so the positive attitude seemed very genuine. More
Very courteous sales team. I looked everywhere for a new K5 GT and they had the exact car that I wanted. I’m happy with my decision to buy from this dealership. I looked everywhere for a new K5 GT and they had the exact car that I wanted. I’m happy with my decision to buy from this dealership. More
Needed the standard oil change/tire rotation service plus new front wipers. Mick Lindner greeted me, set up the service and ensured and all was handled. He reviewed the multi point inspection with me, and new front wipers. Mick Lindner greeted me, set up the service and ensured and all was handled. He reviewed the multi point inspection with me, and was very helpful providing answers to my questions. As usual, the woman who took my payment was a joy to talk to. What a friendly face she is! More
The sales man Marques Moore was wonderful. Very helpful and informative. The service department Nate Ferris was excellent as well. Along with all the people who were at the front desk in the Very helpful and informative. The service department Nate Ferris was excellent as well. Along with all the people who were at the front desk in the service department. Everyone was extremely helpful and friendly. I purchased a used car and there was a problem. They made it right. All of the employees at Kia Mentor are fabulous!!! More
The name might have changed but the great service has not. Whether Mentor Kia or Ken Ganley Kia, these people do everything they can to get you in an automobile that is not against the law. This is the t not. Whether Mentor Kia or Ken Ganley Kia, these people do everything they can to get you in an automobile that is not against the law. This is the third time being here. Biden's inflation doesn't stop them to help you. They deserve more stars than five. More
Michael and the entire staff at Kia Ganley are top notch professional s and I have bought 3 new cars here. Michael even drove me to my serviced vehicle..Also offered me at no cost a detailed multi point che professional s and I have bought 3 new cars here. Michael even drove me to my serviced vehicle..Also offered me at no cost a detailed multi point check and a great price on a synthetic oil change. I did not get to meet the mechanic but I appreciate his hard work More
The building was clean, the bathroom is clean. Even the maintenance area was in proper order. Salesman, Mike, Connors Was very helpful and knowledgeable. In fact, financial representatives and the Even the maintenance area was in proper order. Salesman, Mike, Connors Was very helpful and knowledgeable. In fact, financial representatives and the customer service lady, along with everyone else I met was very personable and professional. More
The service department was excellent. Rebecca kept me informed,, the waiting area was clean and comfortable , the work was done when she said it would be done and I was treated very court Rebecca kept me informed,, the waiting area was clean and comfortable , the work was done when she said it would be done and I was treated very courteously by all the personnel. Very satisfied More