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Ken Ganley Kia Mentor

Mentor, OH

4.7
1,564 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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9090 Mentor Avenue

Mentor, OH

44060

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Showing 1,564 reviews

March 14, 2022

Nate, in the service department is excellent. The wait time was terrible for headlight bulb replacement. More

by lawrencesellers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Ken Ganley Kia Mentor responded

We're sorry to hear that the wait time was not so great; we will look into this and work on fixing the issue. Thank you for the great feedback about Nate!

March 13, 2022

Christine was amazing and helped calm me down on a very bad day. Even though she was trying to work with a new computer system. Thanks Christine More

by Phines59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Walters
Mar 13, 2022 -

Ken Ganley Kia Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We're looking forward to your next visit with us!

March 13, 2022

Very customer friendly. Courteous staff, efficient service. I trust this dealership with honesty and fairness and will return for all of my oil changes More

by Spinning1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob DeMeza
Mar 22, 2022 -

Ken Ganley Kia Mentor responded

Thank you for taking the time to leave us this 5-star review! We are so happy to hear you had a great experience here at Ken Ganley Kia Mentor! We look forward to seeing you again.

March 13, 2022

iit a good experience. I didn't wait that long place was clean. Couches need to be replaced in the waiting room. It took me a while to get out of them, especially for us el More

by gretchen.sutter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2022

Mike, Marco and Eugene were all great. Everyone worked together to get me what I wanted. The whole process went smoothly and didn’t take too long. More

by CARLIC43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Gritsenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pawlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marko Jokanovic, Quin Wilhelm
Mar 13, 2022 -

Ken Ganley Kia Mentor responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2022

My appointment was made conveniently and promptly. All work on my car was complain a timely manner as I waited, and thoroughly explained when completed. More

by annechall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2022 -

Ken Ganley Kia Mentor responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

March 12, 2022

Very good. I really was very happy I received the best car. Also was treated very good by the sales team. I wanted to purchase a very good car. I'm 60 and this More

by ZANIZLO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Savage
Mar 13, 2022 -

Ken Ganley Kia Mentor responded

Hi, thank you so much for your positive comments about Ken Ganley Kia Mentor! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Mentor

March 12, 2022

I Zack was extremely knowledgeable and courteous. He took the time to explain in detail the work that was needed. Great experience and will recommend to others More

by PATTINCOCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Piotrowski
Mar 13, 2022 -

Ken Ganley Kia Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. Thanks for the recommendation, and have an amazing day!

March 11, 2022

I forgot her name but she is awesome and she took care of me that day! I wish I could remember her name but she was soo pleasant! More

by Jaliah Clisby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Walters, Chelsey Padula
Mar 13, 2022 -

Ken Ganley Kia Mentor responded

Hi Jaliah, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2022

Erica was excellent! ! She made me feel so comfortable and at home!!! I just love her customer service More

by JANETTAPEWITT35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2022 -

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. Thank you, and have a fantastic day!

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