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Ken Ganley Kia Mentor
Mentor, OH
1,576 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER!
Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,576 reviews
February 10, 2024
Needed an emergency fix to keep my vehicle running and on the road. They got me in to service right away and fixed the problem. Fast, friendly service. the road. They got me in to service right away and fixed the problem. Fast, friendly service. More
by Wanda
February 08, 2024
Great service and very helpful on any questions that I inquired about. Called back a few times to make sure everything was going well. inquired about. Called back a few times to make sure everything was going well. More
by richgalicz
Employees Worked With
February 07, 2024
I went in for an oil change. I was taken care of immediately and kept in the loop. Very pleasant woman and very helpful. Thank you. I was taken care of immediately and kept in the loop. Very pleasant woman and very helpful. Thank you. More
by lori s
Employees Worked With
February 06, 2024
Took my K5 in for service and had a great experience. Rebecca & Erica took great care of us and had our car finished earlier than expected. They really make you feel important when you come in and they Rebecca & Erica took great care of us and had our car finished earlier than expected. They really make you feel important when you come in and they treat you like family. More
by bryancmoore
February 06, 2024
Erica is gem good service made spending my money not so painful, take care of her painful, take care of her More
by sawat2go
Employees Worked With
February 06, 2024
we were treated politely and professionally. overall great experience. we are repeat customers at this dealership' overall great experience. we are repeat customers at this dealership' More
by karenmillar
February 06, 2024
I came in for a Kia Sorento on 2/5. We only had an hour and a half to get the deal done. The salesman was awesome, Zaid. However, the finance guy was ignorant. I didn’t catch his name, We only had an hour and a half to get the deal done. The salesman was awesome, Zaid. However, the finance guy was ignorant. I didn’t catch his name, but when I told him my income he laughed. I said I didn’t want a crazy 1,000 payment and I was hoping to lease. I couldn’t get a lease and ended up with a high payment, but I will refinance soon. When I told the finance guy that I didn’t want a 1,000 payment he said “But you make 20,000 a month” as it seemed he was questioning me and laughing. He was very ignorant, I’m not sure if he thought I was lying about my income or if he assumed because I am a female, that I didn’t have that type of income or what. I would not recommend this dealership as long as this finance guy is employed. More
by kaleaanderson
February 04, 2024
Very good customer service. A pleasure to deal with. Will definitely recommend to my friends and neighbors A pleasure to deal with. Will definitely recommend to my friends and neighbors More
by esther.steinmetz
