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Ken Ganley Kia Mentor

Mentor, OH

4.7
1,578 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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9090 Mentor Avenue

Mentor, OH

44060

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Showing 1,578 reviews

January 26, 2024

It’s a very relaxed environment. The service department has really improved in the customer service. We will continue to be customers for a long time. More

by TraykisBoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Piotrowski, Rebecca Banks
Jan 28, 2024 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2024

Absolutely amazing experience and Zaid was wonderful and helpful and very kind. Everyone else we interacted with was very nice More

by angiebarnum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaid Alsaifi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2024 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2024

Marley and John we fantastic to work with. Made the process of purchasing a new car quick and easy. More

by Weaverhannah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Henry
Jan 26, 2024 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2024

This Ken Ganley Kia on mentor ave. let me leave their establishment without any oil in my car after telling me everything was checked over, inspected, and said i was good to go. There More

by upset customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
will not call you out
Jan 27, 2024 -

Ken Ganley Kia Mentor responded

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. I will be reaching out to go over this matter and get it resolved. I look forward to speaking with you. Tony Dardis Customer Relations Manager 440-953-1000 ext 221

January 25, 2024

Mich was very pleasant and explained everything that I needed. And everything that I want it to get Done More

by tjackson11380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2024

Very nice location and salesman was fantastic and I love my new car. Great place and nice staff More

by hominskyjoan02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pawlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2024 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2024

Great customer service. My salesman was excellent and he followed up with me to make sure I satisfied More

by Jayzbizz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pawlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Ken Ganley Kia Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2024

Very friendly and helpful. They were quick and had everything ready to go when I arrived. They answered all my questions very clearly. More

by rkentbright
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaid Alsaifi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Ken Ganley Kia Mentor responded

Hi, w appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2024

I had a 10 minute wait for someone to take care of me, bot otherwise everything was good More

by wraddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsey Padula
Jan 26, 2024 -

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 23, 2024

Always great service. Tell me the problem and we come up with a solution and it’s always good. More

by Cynthiapatton917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Ken Ganley Kia Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

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