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Ken Ganley Kia Mentor

Mentor, OH

4.7
1,565 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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9090 Mentor Avenue

Mentor, OH

44060

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Showing 1,565 reviews

November 21, 2023

I have been dealing on cars at Mentor Kia for over 15 years, always enjoy working with the entire Kia Team More

by dtsengas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Gritsenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben, John Henry, Sarah Bailey
Nov 22, 2023 -

Ken Ganley Kia Mentor responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

November 20, 2023

Simon was awesome! Thank you for staying late to help me out with my new car! More

by Bsaxton8385
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Perera
Nov 22, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 20, 2023

This is a great dealership. The people are nice, they treat you like how you would want to be treated, friendly and they remember you. More

by Holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Piotrowski, Tony Dardis
Nov 22, 2023 -

Ken Ganley Kia Mentor responded

Hi Holly, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 19, 2023

Makes the leasing process very quick and easy. Probably the fastest I’ve ever been in and out of a dealership. More

by Jack K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage Geers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Ken Ganley Kia Mentor responded

Hi Jack, thank you so much for your positive comments about Ken Ganley Kia Mentor! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2023

Marko came over to talk to me and was extremely condescending. He didn’t want to even try to make a deal or work with me. He came over and said “a little off on the price aren't we” because I asked More

by lean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marko Jokanovic
Nov 20, 2023 -

Ken Ganley Kia Mentor responded

Hi Lean, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at (440) 953-1000 to speak to our manager directly.

Nov 21, 2023 -

Ken Ganley Kia Mentor responded

Good morning. We are sorry to hear that your experience did not meet your expectations. Feel free to give me a call, I would be happy to talk to you about it. We are always interested in hearing feed back so we can work on making every visit the best. I look forward to your call. Dee Shirkey 440.953.1000 Customer Relations Manager Ken Ganley Kia Mentor

November 18, 2023

Very polite and right on top of things. And got me financed when no one else would More

by Freezbaby28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gojko Vujovic
Nov 20, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 18, 2023

The last 2 visits I've had to get an oil change & other work on my Sportage have not been good. Have been told it would take less than half the time it did & no one kept me informed of anything! It seemed More

by bischoffkim4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mick, Rebecca Banks
Nov 19, 2023 -

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. we are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Nov 21, 2023 -

Ken Ganley Kia Mentor responded

Hello there! We are sorry to hear that your past two visits with us did not meet your expectations. Feel free to give me a call, I would be happy to talk to you about it. We are always interested in hearing feed back so we can work on making every visit the best. I look forward to your call. Dee Shirkey 440.953.1000 Ext 301 Customer Relations Manager Ken Ganley Kia Mentor

November 18, 2023

Everyone was very helpful and answered all my questions. This was my first time leasing and they explained the whole process. More

by Le
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Zaucha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Loschert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Villella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Ken Ganley Kia Mentor responded

Hi Le, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 18, 2023

I came in to Kia and mentor leased my car for the last 2 years Noah Hamilton was my salesperson I gave an amount that I would like to pay on the car payment monthly want to go higher than that and he figure More

by manningbirgit@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Gritsenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Dardis
Nov 19, 2023 -

Ken Ganley Kia Mentor responded

Hi, we really appreciate your feedback! Thanks for the recommendation and have an amazing day

November 17, 2023

Simon Pirrello was amazing! Best salesman ever! Impeccable customer service. A true gentleman. Thank you Simon! More

by Christine.harvey71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dee Shirkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Pirrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! Please don't hesitate to reach out to us if there's anything more we can do!

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