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Ken Ganley Kia Mentor
Mentor, OH
1,573 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER!
Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,573 reviews
November 01, 2023
I had a warranty issue with my Stinger that another dealer tried to claim was not a problem. Ganley of Mentor diagnosed and fixed the problem as a warranty job dealer tried to claim was not a problem. Ganley of Mentor diagnosed and fixed the problem as a warranty job More
by J
Employees Worked With
October 31, 2023
I waited 2. 5 hours for my van air conditioner to be diagnosed to why it was not working again. I had it in 2 weeks before to fix the air conditioner and was char 5 hours for my van air conditioner to be diagnosed to why it was not working again. I had it in 2 weeks before to fix the air conditioner and was charged $500. Since I had been waiting so long I went out into the shop and waited 15 minutes for someone to help me. Apparently the person who was working for me was not around but my paperwork for my van was on the counter by his computer. I picked up my paperwork and took it over to another person to help me who explained what was wrong. This morning at 10am I called service to discuss what happened yesterday and about the entire air conditioner problem. I was told that a service manager would call me shortlly and now it’s 4pm and no one has returned my call. More
by lornalinke
Employees Worked With
Don’t remember name
October 30, 2023
Very helpful considerate nice genuine passionate for customer's understanding great service keeping customers first customer's understanding great service keeping customers first More
by hallfred233
October 27, 2023
They were very helpful and answer all our questions. I would definitely recommend to friends. I would definitely recommend to friends. More
by barbara_k_44077
October 26, 2023
Everyone is nice and Service department moves quickly and keeps you updated regularly on the progress keeps you updated regularly on the progress More
by Rserrano
Employees Worked With
