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Ken Ganley Kia Mentor

Mentor, OH

Overview
Employees
Reviews
Vehicles
4.7
1,573 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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9090 Mentor Avenue

Mentor, OH

44060

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Showing 1,573 reviews

October 25, 2023

Angelina was very friendly and welcoming and worked hard on my behalf. She and Tony were both awesome to work with and made the whole car buying experience easy. I highly recommend them!!! More

by Brandonmcmurphy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Loschert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Dardis, Angelina Hillier
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October 25, 2023

Simon was a terrific sales rep. He was charming and very informative. He definitely made an experience I was dreading a very relaxed process. More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Pirrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 24, 2023

Found Mike to be highly unprofessional. He was rude, combative, and made us feel as minorities not comfortable. More

by Chad
Recommend Dealer
Yes
Employees Worked With
Michael Arnoff
1.0
This rating includes all reviews, with more weight given to recent reviews.
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October 24, 2023

This dealer is awesome. Super helpful. Would definitely recommend. Great selection and salesperson was knowledgeable. More

by OTTO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Loschert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Globokar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 24, 2023

Great place to get a new or used vehicle. Family friendly staff and vehicles. Great location and business hours. Thanks. More

by JIMWILSON51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Henry
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October 24, 2023

Angelina was very courteous and accommodating and kept a great line of communication with me. More

by mjnach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelina Hillier
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October 23, 2023

Terrible customer service in the service department. I asked for a call and had to call many times to finally get them to not put me in a voice mail. They finally called to say they did not the parts. B More

by jkruger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Ferris
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Ken Ganley Kia Mentor responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 23, 2023

Nice and spacious. Sales people friendly, not pushy. I felt very comfortable. I am a repeat customer. More

by mexmark00
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dee Shirkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Loschert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon Perera
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October 23, 2023

Great service from everyone! !! Sales,Managers,Service department.This is our second Kia and we love it. More

by Brenda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Loschert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Villella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Gridley, Simon Perera
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Oct 25, 2023 -

Ken Ganley Kia Mentor responded

Hi Brenda, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 22, 2023

Great experience buying a new car at Ken Ganley Kia in mentor. Cara was efficient, helpful, and great to work with. Finance manager Tony was a big help also. I highly recommend this dealership. More

by meredith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cara Niedzalkowski, Tony Dardis, Simon Perera
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Oct 24, 2023 -

Ken Ganley Kia Mentor responded

Hi Meredith, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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