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Ken Ganley Kia Mentor

Mentor, OH

Overview
Employees
Reviews
Vehicles
4.7
1,594 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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9090 Mentor Avenue

Mentor, OH

44060

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Showing 1,594 reviews

November 05, 2023

Nick V. My salesman’s was very patient with me, answering questions and talking me through a couple of things. He delivered what he promised for the most par More

by MARY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Villella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can’t remember the names of the other two I met Nick the Manager was one,
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Nov 07, 2023 -

Ken Ganley Kia Mentor responded

Hi Mary, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2023

Very nice people, fair prices, willing to make a deal and willing to work around my schedule. More

by Jconnor333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Zaucha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Loschert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gage Geers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Padula
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Nov 06, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2023

From the moment we arrived we were treated 1st class. Great experience and great staff!!! More

by marinemom501
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Loschert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Villella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marko Jokanovic, Tony Dardis
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Nov 06, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2023

Sales very helpful and friendly. very willing to make customer feel comfortable. Offered water often More

by randi9271
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
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Nov 05, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 02, 2023

Service and advisor were good. Ken Ganley Kia now charges a 3% surcharge when paying with credit card. Greedy. At the price of repairs this just reinforces my position of not buyin More

by Screenname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2023 -

Ken Ganley Kia Mentor responded

Thank you for your review. We are happy to hear that your service experience with us met your expectations. Thank you for being the best part of Ken Ganley Kia Mentor! Dee Shirkey Customer Relations Manager

November 02, 2023

Very friendly and welcoming! I felt like I got honest answers. Angelina seemed genuinely helpful. More

by eburton59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelina Hillier
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Nov 04, 2023 -

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2023

The service advisor is never available to take your call nor does he revert to any of the messages left, work never gets done on the promised timeline and do not hold themselves accountable for anything. More

by thakkarvarun32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Piotrowski, Michael Ross
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Nov 04, 2023 -

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you for your feedback. It helps us to get even better.

November 02, 2023

This dealership is one of the best! They are friendly, helpful and willing to answer any questions! More

by grammamelvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Piotrowski
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Nov 04, 2023 -

Ken Ganley Kia Mentor responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2023

Very clean and efficient wait time was good service people very Courteous and friendly clean waiting area More

by mddale22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Piotrowski
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Nov 04, 2023 -

Ken Ganley Kia Mentor responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2023

Mick has been phenomenal but my car is still not running quite right. Hoping that it’s just getting used to the new parts that were just installed. More

by Heather B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca and Shelly also always professional and nice to work with.
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Nov 04, 2023 -

Ken Ganley Kia Mentor responded

Hi Heather, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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