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Ken Ganley Kia Mentor

Mentor, OH

4.7
1,675 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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9090 Mentor Avenue

Mentor, OH

44060

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Showing 1,675 reviews

August 05, 2023

Marques listened to what I was looking for, and the first car he showed us was "it"! He didn't waste our time (or his), and we left with our vehicle 1.5 hours after we arrived. We are so pleased! Marques More

by hmgthomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Loschert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Dardis
August 04, 2023

Excellent service, caring staff, efficient management of operations. I am impressed with the overall approach to the service department. More

by maureen11970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Snowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Padula, Zach Piotrowski, Michael Ross
Aug 06, 2023 -

Ken Ganley Kia Mentor responded

Thank you so much for your 5 star reveiw. We are happy we could meet your expectations. We look forward to assisting you in the future. Dee Shirkey Customer Relations Manager

August 04, 2023

I had an excellent experience getting some maintenance done at Mentor Kia. My car was ready quicker than expected, and Zack explained exactly what services were performed and why they were needed. Everyon More

by Shannon F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Piotrowski
Aug 06, 2023 -

Ken Ganley Kia Mentor responded

Shannon thank you so much for the 5 star review. We are so glad that your experience with our service department met your expectations. We look forward to assisting you in the future! Dee Shirkey Customer Relations Manager

August 03, 2023

The young lady Erica that checks you in is Marvelous. She is friendly and she makes it her business to get to know the customers coming in to get their cars serviced. More

by Tracy Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Ken Ganley Kia Mentor responded

Hi Tracy, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you have any further questions, please give us a call. We're always happy to help!

Aug 08, 2023 -

Tracy Johnson responded

The sales staff should be more friendly and greet customers as they are walking by. If a sales person wants me to buy a car from them i expect more acknowledgement from them.

August 03, 2023

I always have a great experience getting my car serviced here, they are fast and nice. More

by Carsoncampola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Piotrowski
Aug 08, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2023

This dealership, including my salesman, Jacob s was extremely helpful in securing a brand new vehicle for me. They paid off my lease and got me a vehicle with more stuff on it for just a few dollars mo More

by bigdogg0219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Smetana
Aug 03, 2023 -

Ken Ganley Kia Mentor responded

Thank you for your reveiw and we are so happy that we were able to meet your expectations. We look forward to doing business with you again!

August 01, 2023

Great experience. Worked with me to get where I needed for it to make sense to flip my lease. Thanks. More

by tylertdouglas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Gridley
Aug 03, 2023 -

Ken Ganley Kia Mentor responded

Thank you for your reveiw and we are so happy that we were able to meet your expectations. We look forward to doing business with you again!

August 01, 2023

Marques really took the time to reassure me as a first time buyer and mother of the vehicle’s safety features and financing options. He was very open to working with me and super communicative through the More

by hopebabbitt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy Reed, Tony Dardis
Aug 03, 2023 -

Ken Ganley Kia Mentor responded

Thank you for your reveiw and we are so happy that we were able to meet your expectations. We look forward to doing business with you again!

August 01, 2023

Eric the salesman was very accommodating. He listened to my needs and answered all my questions. More

by rainbows4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Zaucha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Villella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marley Kazeka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Shirkey
Aug 03, 2023 -

Ken Ganley Kia Mentor responded

Thank you for your reveiw and we are so happy that we were able to meet your expectations. We look forward to doing business with you again!

July 31, 2023

I was very pleased with my service. Zack was friendly and knowledgeable. He explained everything that needed to be done plus items they recommended that needed to be done. Thank you f More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Piotrowski
Aug 03, 2023 -

Ken Ganley Kia Mentor responded

Thank you for your reveiw and we are so happy that we were able to meet your expectations. We look forward to doing business with you again!

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