Ken Ganley Kia Mentor - Service Center

I am very disappointed that my son came in for an oil change and was there 2.5 hours. When an oil change typically takes a half hour. I’d rather pay $100 and be done in 20 minutes then have our time was change and was there 2.5 hours. When an oil change typically takes a half hour. I’d rather pay $100 and be done in 20 minutes then have our time wasted. I don’t really care that it was free. They knew he was waiting for the vehicle. They should have had it done within the hour. That’s called bad scheduling. Very disappointed!!! More

Service was very fast and satisfying with no problems and ready to go quickly after wash ready to go quickly after wash More

Fast efficient great customer service I will definitely usee there services for the duration of me owning this car usee there services for the duration of me owning this car More

Excellent service and extremely helpful work on car was done in a timely fashion. Work done with the customer in mind. done in a timely fashion. Work done with the customer in mind. More

Great experience from start to Finish, Mick was great got my vehicle in and service done quickly, highly recommend Ken Ganley Kia Mentor for your service needs! got my vehicle in and service done quickly, highly recommend Ken Ganley Kia Mentor for your service needs! More

Mick Linder, Service Advisor, takes customer care to a new level. His consideration, kindness and support is top notch. Honestly the reason I am giving this dealership five stars is due to this employee. new level. His consideration, kindness and support is top notch. Honestly the reason I am giving this dealership five stars is due to this employee. He is amazing. I had a great experience all due to his service. More

Mick Lindner is always a huge help in service - has had visibility of engine issue and ensured that problem was fixed under warranty. visibility of engine issue and ensured that problem was fixed under warranty. More

No updates. Very long wait. Too many appointments made at the smae time. Be going to PRESTON. Very long wait. Too many appointments made at the smae time. Be going to PRESTON. More

Everyone is helpful and nice, every time I stop in Will most likely return for service most likely return for service More

The service staff at Ken Ganley, Mentor ate the very most knowledgeable and caring people I have seen in a service industry. They treat my vehicle as if it were there own and are super honest about what wi knowledgeable and caring people I have seen in a service industry. They treat my vehicle as if it were there own and are super honest about what will be done and what was done. I can truly recommend Ken Ganley, Mentor Kia!!!! More