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507 Reviews of Ken Ganley Kia Mentor - Service Center
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April 16, 2025
They were very friendly and kept you aware of the waiting for the vehicle thanks for the vehicle thanks More
by mscoleone88
April 08, 2025
I was misled on a maintenance package I purchased. At no time I did the finance manager explain it’s only good for when I turn my lease in to cover wear and tear. I was under the impression I can use At no time I did the finance manager explain it’s only good for when I turn my lease in to cover wear and tear. I was under the impression I can use it at any time during my hear. I got madder as the day went on because I could get anyone from finance to call me back. Finally someone called, nit from finance, at 4:30 pm. Service center is great but disappointed in the poor or lack of communication. More
by Jack K
April 05, 2025
always great service and the staff is the absolute best! Erica has been taking care of me for years, she’s the best!! Erica has been taking care of me for years, she’s the best!! More
by ADIRK28@ICLOUD.COM
April 02, 2025
I dropped my car off THREE weeks ago for a recall issue and I haven’t been updated since March 18th. I have been ignored over and over and over when I ask for an update and nobody will even pick up the pho and I haven’t been updated since March 18th. I have been ignored over and over and over when I ask for an update and nobody will even pick up the phone if I call and nobody calls back if I leave voicemails. I have been without a car for 3 weeks and was never offered a rental car when I have kids at home. This has been absolutely ridiculous to say the least. More
by Nvahcic93
Employees Worked With
Dee
March 19, 2025
I have been coming here for many years, the service I receive is always good. receive is always good. More
by patriciabowling18
Employees Worked With
March 17, 2025
The staff was very courteous , they ordered the parts needed promptly and installed them , and washed the car when they were done 👍 needed promptly and installed them , and washed the car when they were done 👍 More
by mcfaddenohio
Employees Worked With
March 07, 2025
They are always pleasant and friendly and the waiting area is comfortable. I’ve been coming here for years. area is comfortable. I’ve been coming here for years. More
by Jawein121
Employees Worked With
March 02, 2025
I brought my car in for oil and tire rotation During procedure, mechanic said my alignment was slightly off. I agreed to an tire alignment. Unfortunately the bolt on driver rear tire was damaged. Cau procedure, mechanic said my alignment was slightly off. I agreed to an tire alignment. Unfortunately the bolt on driver rear tire was damaged. Causing an unexpected time issue. Your crew was attentive and concerned More
by gdgilmer57
Employees Worked With
