Ken Ganley Kia Mentor - Service Center

Courteous, friendly. They could have better coupons for service work. Sales staff is fairly knowledgeable. They could have better coupons for service work. Sales staff is fairly knowledgeable. More

Lousy customer service. Had my car for repairs under warranty and did not contact me with any updates in the two weeks! And one time either ordered wrong part or received w Had my car for repairs under warranty and did not contact me with any updates in the two weeks! And one time either ordered wrong part or received wrong part and did not contact me with the delay my sales person said they do not call with updates because they are short staffed Lousy excuse. I mentioned they no longer wash the car She said wash only for customer service; wasn’t that me ???!!! Ganley can get that bleached blonde on their commercial a new outfit each week with a new commercial but can’t give a call to their customers Take her pay and get another employee in their dealership. Next time I look for another car will be looking elsewhere to see what is available. Received better service before Ganley took it over. More

The person helping me with my oil change was helpful despite it taking a long time. despite it taking a long time. More

Very helpful technician,and the convenience of knowledge by service advisor, they try to make you feel comfortable while waiting,much appreciated 👍, very good experience. by service advisor, they try to make you feel comfortable while waiting,much appreciated 👍, very good experience. More

I’ve been dealing with this dealership for several years now and I couldn’t be any happier. From sales to service, you couldn’t ask for a better group of people. now and I couldn’t be any happier. From sales to service, you couldn’t ask for a better group of people. More

Personnel always friendly, helpful, and professional. I continue to be impressed with the levels of communication and customer service. Always a pleasant experience. I continue to be impressed with the levels of communication and customer service. Always a pleasant experience. More

The Staff is always a pure joy. Great work and excellent service on my car Great work and excellent service on my car More

Waited too long, communication poor, staff polite. Oil change and theft device 3 hours wait time. Zach was very nice, I didn’t know I was going to be emailed while waiting in the waiting room. Kind Oil change and theft device 3 hours wait time. Zach was very nice, I didn’t know I was going to be emailed while waiting in the waiting room. Kind of rude, not to mention I didn’t even know about the email till about 30 min after it was sent. More

This dealer is very clean and very friendly. The staff is knowledgeable and the service is great. The staff is knowledgeable and the service is great. More

Kia was wonderful dealing with my sportage issue. Very helpful and took the time to answer all of my questions Very helpful and took the time to answer all of my questions More