Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
524 Reviews of Ken Ganley Kia Mentor - Service Center
Sort by
August 04, 2023
Excellent service, caring staff, efficient management of operations. I am impressed with the overall approach to the service department. operations. I am impressed with the overall approach to the service department. More
by maureen11970
Employees Worked With
Other Employees :
Chelsey Padula, Zach Piotrowski, Michael Ross
August 04, 2023
I had an excellent experience getting some maintenance done at Mentor Kia. My car was ready quicker than expected, and Zack explained exactly what services were performed and why they were needed. Everyon done at Mentor Kia. My car was ready quicker than expected, and Zack explained exactly what services were performed and why they were needed. Everyone I spoke with was kind and welcoming. More
by Shannon F
Employees Worked With
Zach Piotrowski
August 03, 2023
The young lady Erica that checks you in is Marvelous. She is friendly and she makes it her business to get to know the customers coming in to get their cars serviced. She is friendly and she makes it her business to get to know the customers coming in to get their cars serviced. More
by Tracy Johnson
Employees Worked With
July 31, 2023
I was very pleased with my service. Zack was friendly and knowledgeable. He explained everything that needed to be done plus items they recommended that needed to be done. Thank you f Zack was friendly and knowledgeable. He explained everything that needed to be done plus items they recommended that needed to be done. Thank you for a pleasant experience. More
by Emily
Employees Worked With
Zach Piotrowski
July 29, 2023
I am always extremely pleased with the service at Ganley Kia. They have always fit me in when I need them. The service team is excellent. Kia. They have always fit me in when I need them. The service team is excellent. More
by suzanne.continenza
July 28, 2023
Service was awesome. My rep communicated during the whole service. Car was returned washed and good to go My rep communicated during the whole service. Car was returned washed and good to go More
by richard.asbury57
July 28, 2023
The service department is horrible. My car has been sitting there since May 6th for an engine replacement. And for 3 weeks prior to that. I have been told and lied to numerous times b My car has been sitting there since May 6th for an engine replacement. And for 3 weeks prior to that. I have been told and lied to numerous times by the service department. Originally it was stated the car would be done in mid June. Then another time end of June. The last statement by Nate Ferris was car was scheduled for repair on July 24th. which never happened. As of July 17th we now were told scheduled for service will be completed by next week. Enough of the waiting and lie after lie. As of now the Attorney General and corporate have been involved. More
by mistofirish2
July 26, 2023
The Michael Lindbergh that assisted me in the service department was great. A ⚠️ warning had appeared while driving he informed me was a burnt out light got us in for service quickly same day along with department was great. A ⚠️ warning had appeared while driving he informed me was a burnt out light got us in for service quickly same day along with being able to perform alignment that showed as being needed. More
by BlB
Employees Worked With
July 26, 2023
Ken Ganley Kia Mentor does good work and we appreciate their good service and friendly employees. their good service and friendly employees. More
by songmandave
Employees Worked With
