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Ken Ganley Kia Mentor - Service Center

Mentor, OH

4.4
527 Reviews

527 Reviews of Ken Ganley Kia Mentor - Service Center

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April 15, 2023

Great customer service and service was completed in the time estimated. Very friendly people in service as well as in sales. More

by dtsengas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Snowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Padula, Zach Piotrowski, Michael Ross
Apr 25, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

April 13, 2023

Gary was very knowledgeable, courteous, professional and personable. I'm glad he handled my service appt. For me. More

by Bonkers
Recommend Dealer
Yes
Employees Worked With
Gary
Apr 25, 2023 -

Ken Ganley Kia Mentor responded

Hi Bonkers, thank you so much for your positive comments about Ken Ganley Kia Mentor! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 12, 2023

It was a good experience I think your asking alot I gave all 5's More

by RONALDKASUNIC@SBCGLOBAL.NET
Recommend Dealer
Yes
Employees Worked With
Zach P
Apr 25, 2023 -

Ken Ganley Kia Mentor responded

Hi, thank you so much for your positive comments about Ken Ganley Kia Mentor! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2023

Always great customer service Erica is wonderful and always explains everything in detail Quick and efficient More

by ADIRK28@ICLOUD.COM
Recommend Dealer
Yes
Employees Worked With
Erica Hughes
Apr 25, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

April 09, 2023

all the staff was fast, friendly, and courteous. The young lady at the front desk was very helpful. More

by Josh Parisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsey Padula
Apr 25, 2023 -

Ken Ganley Kia Mentor responded

Hi Josh, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 06, 2023

No problems scheduling my service appointment. Immediate check-n upon arrival. Clear explanation of service needed, quick completion. More

by wlplmrstl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nerone
Apr 08, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 06, 2023

Excellent service! Made up for a past mistake and very helpful. Will definitely go back. More

by Jillann28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick
Apr 08, 2023 -

Ken Ganley Kia Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 05, 2023

Clean, friendly, knowledgeable personnel. Close to home car delivered in the time frame promised Thanks More

by david-booth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Ken Ganley Kia Mentor responded

Hi David, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

April 04, 2023

Moving fast, great attitude & very helpful. They were super busy & still got my needs together. More

by Martaysiasmith
Recommend Dealer
Yes
Employees Worked With
Gage Geers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Piotrowski
Apr 04, 2023 -

Martaysiasmith responded

I love Ken Ganley Kia in mentor, OH Super friendly, understandable & helpful

Apr 07, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

April 04, 2023

Service Dept excellent! Parts Dept, not so much. Went in for Service, and was going to wait. Went to Parts Dept to see if they had the touch-up paint I stopped-in and ord More

by Shirleyj77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry at Cashier, Michael Ross
Apr 07, 2023 -

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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