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Ken Ganley Nissan Mayfield

Mayfield Heights, OH

4.8
2,672 Reviews
Our new and used Nissan dealership in Mayfield Heights, Ohio is conveniently located near Cleveland and waiting to serve you. Our knowledgeable staff can go over the entire Nissan lineup to help you narrow down your car search or can get you scheduled for a service. Now is the time to handle all of your automotive needs, now is the time to visit Ken Ganley Nissan Mayfield!
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6060 Mayfield Rd

Mayfield Heights, OH

44124

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Showing 2,672 reviews

September 27, 2021

The service was wayyyyyyyyy too slow. They also pushed additional products several times that were not wanted. More

by Sunfire048
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Humphrey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Hurd, Johnny Sestan
Oct 13, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Sunfire048, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

September 27, 2021

Terrible service. Bad attitudes. Non professional. Didn’t do the complete assignment. Nonchalant. Careless. No updates I had to keep calling. More

by williamskayla1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Yurczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Williamskayla1500, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (440) 449-9500. We look forward to hearing from you.

September 27, 2021

Great experience. I hate car shopping, it's like going to the dentist for me. This was the easiest I've ever been in and out of a car dealership. Steve was great. About an hour and a half after I got the More

by zappadude51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Hohs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 27, 2021

Very friendly and HONEST staff . Never feel as though service that is. It needed is being suggested! More

by TERRIDAVIS5713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My service advisor was top notch . Went over and beyond to explain what service was needed and why. Assisted with creating a service plan. Also put batteries in my key fob. Great service !
Oct 05, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 25, 2021

I won't go anywhere else! They are always friendly and do excellent work. Always a great experience. More

by tara.soederstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 23, 2021

The service was great and fast. They greet you with a smile and treat you with respect and kindness. More

by CHARLENERUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Sep 24, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Charleneruff, we are very happy to have provided you with such a positive experience!

September 23, 2021

Amazing job! Brent kept me informed and was was able to work around my schedule. I highly recommend the service department for any repairs /maintenance. More

by courtney.rohrbaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 22, 2021

Convenience and great see and service was explained and done in a timely manner. Very clean shop and nice snacks. More

by MARTYREED12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Sep 24, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 21, 2021

Everyone there is very friendly. I forgot the service managers name but he was very helpful also. John, the used car manager is the BEST. Very helpful. Easy to deal with. More

by jemjvm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Sestan
Sep 22, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 21, 2021

The best customer service. Brent at Ganley Service is the best! He went over and beyond. More

by Julie G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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