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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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October 04, 2024

Excellent service department. Both Mike and Brent are excellent along with Mike(technician). They are the reason I've purchased cars at this dealership for over 20 years. More

by STEVED50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Ken Ganley Nissan Mayfield responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 04, 2024

I thought that the gentlemen working there were kind and informative! I will definitely fl go back there again if necessary!! More

by KIMMY050266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Oct 12, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Nissan Mayfield. We're happy we could meet your expectations! We hope to see you soon!

October 03, 2024

I worked with Bobby over the internet and phone prior to coming in. Bobby was a great sales person and worked hard for me to get into the vehicle I wanted. More

by ROOTER043
Recommend Dealer
Yes
Employees Worked With
Bobby Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maranda Seither
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

October 03, 2024

Been taking my car for service to Ganley since I bought it there. Fortunately I never had a problem with my car and only needed to go there for routine maintenance ie; oil changes, air filter, brakes & ti More

by CLEVELANDHANDYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you so much for your positive comments about Ken Ganley Nissan Mayfield! If you have any further questions, please give us a call. We're always happy to help!

October 03, 2024

The day we brought our car in for service they were very slow and we waited two hours for an oil change More

by SENTINEL46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Ken Ganley Nissan Mayfield responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 02, 2024

It's a nice dealership, but I don't know who Brent Johnson is. I know a Frank and Steve who helped me. More

by Harrisis#1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Hohs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. We are always more than happy to assist you if anything else comes up. Take care!

September 28, 2024

My dad loves this place and told me about it for whenever my vehicle needed service. I have had no complaints. They do good work and take care of their customers! More

by AMAZINGGRACE.R33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 28, 2024

I had a good experience in the process of oil change even with appointment I waited one hour but that’s fine More

by NADIABADLISSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2024

I only get my car serviced at Ganley Nissan on Mayfield. This is the second car purchased there. I always get great service. The staff is fantastic to work with. More

by SMITCH301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Takach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BECKY ROACH
Oct 02, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 28, 2024

Whenever I go to Ganley Nissan Mayfield, I feel like family. From the sales to service is always a positive experience. The representatives are always courteous and pleasing to your situation. More

by AAMONTGOMERY2772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec, Kamal Rida
Oct 02, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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