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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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April 06, 2021

Better service managers in the last year or so. They try hard to please. Overcome a poor experience I had some time ago. Friendly and prompt. More

by SCHATZWILLIAMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 05, 2021

The customer service is excellent! The customer service at Ganley Nissan reminds me of the same customer service I received at Saturn. Keep up the good work! So far so good! More

by ANDRE-S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Sapolin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil
Apr 07, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 02, 2021

Came in for an oil change. It was pretty backed up and I had to wait for a bit. He came in and kept me updated the whole time.he apologized for the wait and was truly super friendly! Thanks! More

by BARBGRECAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 30, 2021

Staff is very efficient, and professional. Yet, still make you feel like family. Mark gets to know his customers, and goes out of his way to see that their needs are met. Holly's presence is amazing! She More

by DIANASMITH922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Persons, Holly Vansil, Korey Kainec
Apr 07, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 29, 2021

had a great experience at the car dealership when i was there last Saturday to get my oil changed and tires rotated. word word word More

by AFCGIRL2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Apr 01, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Afcgirl2002, we are very happy to have provided you with such a positive experience!

March 27, 2021

Adam and Brent accommodated a same day appointment to resolve my check engine light issue. The work was done quickly and at a fair price. More

by LindaK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Legg
Apr 01, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 26, 2021

My sun roof was repaired and the work was done well but dirt was left on the inside of my roof from the work performed. More

by AMTASKER80
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
March 26, 2021

My service was excellent. I felt taken care of, and I thought they were extremely courteous. They worked swiftly, taking my time as a customer, into consideration. More

by AHUGHLEY47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 26, 2021

I’ve known Brent for awhile and he just keeps it 100 with me every time I’ve went in for service whether it be for an oil change or some other work he lets me know what needs to be done and gives me the trus More

by WesMcDaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Apr 01, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Wesmcdaniel, we are very happy to have provided you with such a positive experience!

March 26, 2021

Have dealt with this service department for almost ten years now with two vehicles. Service has always been good with no issues so far. I usually wait while they work on vehicle and they are very good co More

by S.SOLTESZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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