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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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November 02, 2023

I was having problem with my car battery and have a couple visits Korey was able to get a free battery. More

by DORISALAWNW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Nov 04, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2023

Been loyal even though you are a 50 mile trip. For the first time, got stuck waiting over 3 hours. OK, it happens. Then I go to pay and sign says, I thought, a 2% surcharge for a credit card. I w More

by CMINTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Nov 03, 2023 -

Ken Ganley Nissan Mayfield responded

Cmintz, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Someone from our staff will be reaching out to you in the very near future.

November 01, 2023

They are very polite and they will always make sure your service is what you need. I will always come there to get my service. Thank you Nissan. More

by ROBERTASHEPHARD46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Ken Ganley Nissan Mayfield responded

Robertashephard46, your wonderful feedback and rating mean a lot to us. Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 31, 2023

I always bring my car to Ganley Mayfield for service. I got this car after my previous car was totaled 2 years ago,and started having it serviced here after my mother recommended it when she had her Niss More

by etoufee628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! Thanks again for the recommendation, and have an amazing day!

October 31, 2023

Korea was very nice and pleasant it's just always nice there so helpful. Awesome More

by SADLERM406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Nov 02, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2023

Each and every time I come to Nissan I am greeted by a friendly face. I don’t feel like I am just another customer there, I feel like I’m part of the Nissan family! More

by CIERRAWHITWORTH92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Korey Kainec
Nov 02, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2023

Excellent service provided. The staff is always friendly. The service was completed in a timely manner. More

by TONYABATES0511
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Nov 02, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2023

It was a pleasant experience. They were attentive and kind. I had an excellent experience that day. More

by NMONASTERO
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson
Nov 01, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 30, 2023

Excellent service,sales excellent,finance excellent. Love this place!!!!!!!!!!!!!!!! Make you feel like family! thanks team! More

by DAVIDRONDINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Brandon Boro, Korey Kainec
Nov 01, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! If you have any further questions, please give us a call. We're always happy to help!

October 29, 2023

Great place , great people, they know exactly how to help fulfill your needs in finding the right car. More

by ANTONYOSANT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Hohs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil
Oct 31, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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