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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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October 11, 2023

The sales person was excellent very knowledgeable of the vehicle I purchased showed me everything before a left finance person was awesome as well. Spoke with the general manager briefly you have a great te More

by SELECTHOMESOHIO
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steven Hohs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Brandon Boro
Oct 13, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2023

This is a very clean store, and the service people make one comptable as they wait while xar being repaired. Ken was very friendly, and assured me my car would be ready at a certain time ken was very More

by Jeanwhitmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Pearson
Oct 12, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 10, 2023

My car had to be jumped at work so I could drive home. I went straight to Ganley and left the car overnight. I was very happy when they called early the next morning. It was the battery and everything was More

by MWAHL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

October 07, 2023

Set up appointment through the app. Got to the dealership and Mike got me in right away. They did an oil change and tire rotation . They texted me when it was done. Great service and fr More

by CANDCPAINTING11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Nissan Mayfield. Please don't hesitate to reach out to us if there's anything more we can do!

October 07, 2023

Went n to receive service I asked about the Bluetooth value n Crystal Hollines said she could help me and she was patient we talked a good hour before anything she didn't pressure me to purchase not anyt More

by NASHELLE1968
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Hollines, Korey Kainec
Oct 09, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to Crystal here at Ken Ganley Nissan Mayfield! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2023

Love the service. Loved working with Steve Hohs when I purchased. He and service GREAT!! More

by DDCALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hohs, Kamal Rida
Oct 09, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 06, 2023

Staff is always friendly and professional. The cost of service is presented upfront . Prices are always fair and honest . Work is done timely and the service advisor provides updates. More

by TERRIDAVIS5713
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec, Kamal Rida
Oct 09, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! We look forward to your next visit! Take care!

October 06, 2023

The work was great it was not as long as the started I’m satisfied More

by Colbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Nissan Mayfield. If you have any further questions, please give us a call. We're always happy to help!

October 06, 2023

The service was guick and efficient, the service people made you feel right at home. More

by KLATOVSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson
Oct 09, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 05, 2023

I bought a 2021 Nissan Rogue SV from this dealer two months ago. The car is in excellent condition. I am really satisfied with my purchase and the service I got. I highly recommend the dealer. More

by ocak
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 05, 2023 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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