Back

Ken Ganley Parma Hyundai

Parma, OH

4.7
845 Reviews

7115 Brookpark Road

Parma, OH

44129

Directions

By Type

Showing 845 reviews

March 28, 2024

The lady for payment at the window was in a hurry for everything. There were only two customers at the window. I was a new customer there. I could have paid on debit card instead of credit card not to pa More

by hyunjue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I was not introduced by employees
Mar 31, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 28, 2024

Rocco is a great salesman and we have purchased vehicles from him multiple times, no pressure sales!!! More

by Joe.Wilhelmcc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rocco
Mar 31, 2024 -

Ken Ganley Parma Hyundai responded

Hi Joe, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! We are always more than happy to assist you if anything else comes up. Take care!

March 27, 2024

Took care of recall service on time and with very friendly and courteous e.ployees. More

by itsjudyagain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in sales and patticia in service.
Mar 29, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2024

I've had pleasant experiences so far with buying vehicles here. Everyone is helpful and pleasant providing a welcoming environment. More

by Sadehorne93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared, Gus, Louis
Mar 25, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 21, 2024

Everyone is knowlegable and friendly and courteous. I recommend Ken Ganley of Parma. Ask for Rocco More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember them all
Mar 23, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2024

Service manager John is great! He was courteous and explained everything that needed to be done to the car. More

by PaulPaul.levand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John service
Mar 22, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

March 20, 2024

My first dealings with them but so far have been kind and helpful with the buying process even providing a loaner car when ours had an issue in prep More

by xxxxyou2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, finance man,
Mar 22, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2024

I was very impressed with their customer service, specifically Craig Toddy. He was very professional and great ti work with More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Toddy
Mar 18, 2024 -

Ken Ganley Parma Hyundai responded

Hi Matt, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 15, 2024

Service was good and the staff was Friendly and professional. Only issue was it took longer than expected to complete the service. More

by rfallert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Mar 16, 2024 -

Ken Ganley Parma Hyundai responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 13, 2024

Such amazing people and wonderful environment. Antawn helped me find my first car exactly how I wanted it to be. He literally did wondered by doing the numbers just how I needed. He is amazing!! T More

by Antara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antwan Taylor-Billings
Mar 15, 2024 -

Ken Ganley Parma Hyundai responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

...
4
...