Ken Ganley Subaru Bedford

Excellent service manager As always, I was impressed with Chris Wiley. Very personable guy, and he appears knowledgeable. I can only hope they did the service that I paid d As always, I was impressed with Chris Wiley. Very personable guy, and he appears knowledgeable. I can only hope they did the service that I paid dearly for. I'm always mystified how they can do something like a major servicing (30,000-mile) without leaving any "fingerprints" under the hood. The dirt/dust appears to not have been touched. More

Clean Up Service Needed to have detail work done on car from shipping was taken care of without a problem. Made every effort to comply with my schedule. Needed to have detail work done on car from shipping was taken care of without a problem. Made every effort to comply with my schedule. More

I’ve been using this dealership for about 3 years for service when I moved to the area and as a source of new vehicles on 2 occasions. I am completely satisfied with their methods and ability to maintai service when I moved to the area and as a source of new vehicles on 2 occasions. I am completely satisfied with their methods and ability to maintain my vehicle. They are professional and always make certain the job is completed on time. More

Drove 2 hrs My kids and I drove 2 hrs to look at a car and definitely planned on buying it. I let Ezra know when we left the Toledo area so the car would be read My kids and I drove 2 hrs to look at a car and definitely planned on buying it. I let Ezra know when we left the Toledo area so the car would be ready when we got to Ganley. The car was no ready allegedly due to the staff who were making it presentable. We waited over an hour to view the car, by then it was dark. Whoever "detailed" the car did a horrible job. It may have been washed but the interior was not cleaned up. When we were leaving there were numerous employees, not sales people but employees that were supporting. They were complaining on how they had to prepare too many cars for people and were tired. They were also smoking right outside the bays. Isn't that their jobs? I'd prefer not to have someone who's detailing my new vehicle to be smoking around it. I'm pleased with the car, but not at all with the service. More

Service review I was disappointed that I did not receive a car wash after my service. Is this a normal service? I also thought the cost was high. I was disappointed that I did not receive a car wash after my service. Is this a normal service? I also thought the cost was high. More

Great purchasing experience We have purchased multiple cars from the dealership over the past 25 years. We live in Medina and would only buy a car from Mike Bryson. Mike is highl We have purchased multiple cars from the dealership over the past 25 years. We live in Medina and would only buy a car from Mike Bryson. Mike is highly ethical and very dedicated to his work. The buying experience was very good based upon his superior knowledge of the Subaru product line. More

My friend referred me directly to Mike Bryson. After talking with Mike for just a minute, I could see why my friend recommended him. He is absolutely outstanding, professional, very kind, and will take talking with Mike for just a minute, I could see why my friend recommended him. He is absolutely outstanding, professional, very kind, and will take the time to answer all of your questions in detail. I am a first time Subaru owner and the knowledge and passion he has for their products are amazing. Mike doesn't pressure you into buying something you don't want, he is incredibly honest and will work with your interests/budget. Unfortunately, not all sales personnel do that and are way too aggressive or don't care about your business if you're not buying the top of the line trim model. I promise that you won't have that with Mike, he is the best. I went to so many dealerships searching for a new car and I never felt as comfortable as I did at Ganley. I definitely made the right choice and I'm in love with my new Outback! Thank you again Mike, you rock! More

Great sales experience I would recommend this dealership to anyone looking to buy a car. This is the third car I have bought fro them and I keep going back because of the p I would recommend this dealership to anyone looking to buy a car. This is the third car I have bought fro them and I keep going back because of the product and the help they give. Great experience. More

Mike makes the buying process easy! Just bought our 3rd Subaru from Mike. He makes the whole process extremely easy, and we got a great deal. He is also very knowledgeable on all things Just bought our 3rd Subaru from Mike. He makes the whole process extremely easy, and we got a great deal. He is also very knowledgeable on all things Subaru, including being able to tell me the differences between the controls on my 10 year old Subaru and the new one. Did a test drive, made an offer the next day over the phone, and picked it up the next week. There were no surprises and no hiccups in the whole deal. More