Ken Ganley Subaru Bedford

I waited 3 hours for a tire replacement. At that time I was informed that the service technician had not only not even looked at my car, but it was doubtful that he could even take a look at At that time I was informed that the service technician had not only not even looked at my car, but it was doubtful that he could even take a look at it (much less replace the tire) before the end of the day. If I wanted I could leave the vehicle at the dealership until the following Tuesday. This was impossible because I was just visiting Cleveland for the weekend and needed a spare for the long drive back home to Virginia Beach. I would have better understood that you didn’t have time to get it and told me that upon arrival. Do not make me sit there for hours and then tell me that you can’t do the job. Terrible customer service! More

Wonderful experience- love the car- people were great- pleased with the price negotiation-very friendly pleased with the price negotiation-very friendly More

Kevin Pulling was an excellent sales person who went above and beyond to help me find the right car for me. I appreciated his helpfulness very much, and I would go back to this dealer for sure. above and beyond to help me find the right car for me. I appreciated his helpfulness very much, and I would go back to this dealer for sure. More

I recently purchased my 2026 Subaru Ascent and had a great experience from start to finish. The entire sales team was professional, helpful, and easy to work with. They answered my questions, worked wit great experience from start to finish. The entire sales team was professional, helpful, and easy to work with. They answered my questions, worked with me on the numbers, and never made me feel rushed or pressured into making a decision. I also want to recognize the finance manager. We spent time going through the financing and extended warranty options, and I appreciated his willingness to work with me to get everything where I was comfortable. Everything was clearly explained before I signed. Buying a new vehicle can sometimes be a stressful process, but the team made it straightforward and enjoyable. I felt like they genuinely wanted to earn my business rather than simply make a sale. Overall, I’m very happy with both my new Ascent and the experience I had with the dealership. I would definitely recommend them to anyone looking for a new vehicle. More

Kevin did a great job helping me find a car and was very kind and knowledgeable. kind and knowledgeable. More

The customer service, sales team, and communication were excellent by Joe Lonardo and Alli husein. Those two helped me and worked with me a lot and I commend them highly. excellent by Joe Lonardo and Alli husein. Those two helped me and worked with me a lot and I commend them highly. More

They were very professional. They listened to what l was trying to achieve and I was able to meet my goal. They listened to what l was trying to achieve and I was able to meet my goal. More

Everyone was very friendly. I came in with a budget, and they put me in a car that was more than I expected and in my price range. Salesman Ken was very knowledgeable and helpfu I came in with a budget, and they put me in a car that was more than I expected and in my price range. Salesman Ken was very knowledgeable and helpful. This was the easiest car purchase I have ever made. More

Ken Ganley Bedford has been my go to dealer for the last two vehicles. Fantastic service, great customer service from Kevin and James, and an easygoing process in sales and service. two vehicles. Fantastic service, great customer service from Kevin and James, and an easygoing process in sales and service. More