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Ken Ganley Subaru Bedford
Bedford, OH
1,606 Reviews
Welcome to Ken Ganley Subaru Bedford
Our Cleveland area Subaru dealership proudly serves the Lake County and Summit County region, where we offer a wide selection of new Subaru models and used cars. Our dedicated sales and service teams work to provide expert vehicle knowledge and professional service for all your vehicle needs. We are available six days a week and are more than willing to assist you every step of the way through your car buying experience. Our finance professionals are on standby to answer any questions on your leasing and financing options, and our service technicians will happily offer their expert car advice on any questions you may have about our Subaru service or parts.
Eco-Friendly and Community Oriented
For years, our dealership has partnered with a variety of Charities and Organizations to bring our neighbors in Cleveland, Beachwood, Shaker Heights, Solon and Cleveland Heights closer together. At Ken Ganley Subaru Bedford we enjoy helping others succeed as well as providing an Eco-Friendly atmosphere at our dealership. Our facility has achieved the Subaru Eco-Friendly Retailer certification and we continue to assist our communities in preserving a clean and safe environment.
Stop by Ken Ganley Subaru Bedford and treat yourself to a test drive in a brand-new Subaru model of your choice. You can also tour our dealership by visiting our Tour page, or see it in person! We are conveniently located at 123 Broadway Ave. Bedford, OH 44146. For any questions on our Subaru inventory in Bedford, or if you wish to speak with a member of our sales team, feel free to contact us at (888) 853-6593 so we can reach out to you. Come find your dream Subaru Today. Our team can't wait to serve you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,606 reviews
February 10, 2023
As usual, Larry Boro always delivers! Great customer service and Josh was a huge help! Great customer service and Josh was a huge help! More
by bsunion74
February 07, 2023
Our salesman Mike Bryson is why we keep coming back. Also, had a wonderful experience with Dan S who handled all of the financing. Mike, Jenn, his assistant, and Dan made this experience easy and leav Also, had a wonderful experience with Dan S who handled all of the financing. Mike, Jenn, his assistant, and Dan made this experience easy and leaving me wanting to come back the next time we need a vehicle. More
by Amkdeuce
Employees Worked With
February 01, 2023
I traded in my Subaru and leased a new one. Mike Bryson took the time to explain the whole process as well as everything about the car. Both Chrissy Walsh and Aaron in Service were also great! Mike Bryson took the time to explain the whole process as well as everything about the car. Both Chrissy Walsh and Aaron in Service were also great! More
by pam.zuban
January 03, 2023
Mike Bryson is absolutely a delight to work with. He has such a great personality and his trustworthiness and thoughtfulness inspire our loyalty so that we would come back to Subaru to buy all our ca He has such a great personality and his trustworthiness and thoughtfulness inspire our loyalty so that we would come back to Subaru to buy all our cars from him. Mike is just a wonderful person with extraordinary people skills. And he knows everything about Subaru products. Thanks, Mike! We are also thankful to Ben and Jeff, the managers who helped close our deal. They were welcoming and charming. Alana Snyder, the Business Manager, also showed incredible patience and understanding in explaining the various options for the additional coverage on this new car as well as our current Outback. Thank you to her, too. We appreciated Jim Coss’s excellent help in service. He took care of servicing our other Outback while we shopped for a second one and communicated with us about the whole process while providing sound advice. In short, our car purchase at Ken Ganley Subaru was a very positive experience. Bryson is the best! Thanks, everyone! More
by J Gordon
Employees Worked With
October 17, 2022
Awful experience with Ganley Subaru Bedford. We purchased a new 2023 Subaru Impreza and it broke down, while we were on vacation. We had to be towed 100+ miles to a dealership, spend money on We purchased a new 2023 Subaru Impreza and it broke down, while we were on vacation. We had to be towed 100+ miles to a dealership, spend money on hotel room and lost vacation time. The car had 1700 miles on it and needed a new transmission, because the transmission plug just "fell out". We were told, by the service personnel that replaced the transmission, that this should have been inspected as part of pre-delivery inspection at the dealership. We asked to meet privately with the GM and Service Manager of the dealership and they would not meet privately with us. And the GM was 10+ minutes late for the scheduled meeting. In the end, they "shoved" us off to Subaru America, where we still have an outstanding issue. Would never recommend this dealership! More
by cathy
Employees Worked With
Andrew Cabot, Peter Kash
April 06, 2022
My husband and I have worked with Mike Bryson for many years -- in fact, we just completed a lease for our 6th Subaru with him. And we will come back to Mike for the 7th because he is the best!! Mike is years -- in fact, we just completed a lease for our 6th Subaru with him. And we will come back to Mike for the 7th because he is the best!! Mike is extremely knowledgeable, patient, professional and responsive. Furthermore, he listens and is attentive to our needs and concerns. Of course, we always recommend him to family members and friends. Thanks so much Mike -- you are amazing! More
by mindy
Employees Worked With
March 28, 2022
Mike Bryson and the team at Subaru are amazing! Mike makes the car buying experience fun and enjoyable. He had went above and beyond, and I would absolutely recommend Mike Bryson! Mike makes the car buying experience fun and enjoyable. He had went above and beyond, and I would absolutely recommend Mike Bryson! More
by BT
February 19, 2022
Incredibly awful experience with Ganley Subaru of Bedford dealership, their sales manager’s and Subaru’s support following the purchase of a 2020 Subaru Ascent. We purchased the car with around 25,000 miles dealership, their sales manager’s and Subaru’s support following the purchase of a 2020 Subaru Ascent. We purchased the car with around 25,000 miles on it and within the first year, the car broke down on a family trip and would not start. First, the car was fixed with a defective part, then the appropriate part almost a month later (the car did not consistently start for a month). Five months later, the car broke down on another trip and required an entirely new transmission. Due to an open recall on the vehicle, the dealership would not buy the car back until I reached management, but they offered approximately $10,000 less than market value. The dealership handled the issues like it was never their problem and recommended we sell to Carmax. We felt extremely unsafe traveling with two babies in this car. This is an awful representation of the Subaru Brand and we will never purchase a Subaru again! More
by carlysnell13
Employees Worked With
Jeffrey Rosen, Peter Kash
February 11, 2022
Looking for an awesome saleperson...ask for Mike Bryson. Knowledgeable, helpful and considerate. Makes the car buying buying process fun! Knowledgeable, helpful and considerate. Makes the car buying buying process fun! More
by Kathieg1953
Employees Worked With
January 14, 2022
Stay away from car repair hereAbsolute messHorrible Stay away from car repair here Absolute mess Horrible customer service Lack of knowledge or professionalism I don’t know how they get good revie Stay away from car repair here Absolute mess Horrible customer service Lack of knowledge or professionalism I don’t know how they get good reviews More
by Barlevdanny
Employees Worked With
JENNIFER LEEDS, Matt Heilmann, Chrissy Walsh
