Ken Ganley Subaru Wickliffe

Brought my father in to purchase a Subaru from Brandon Miles. He was very knowledgeable, easy to work with, and explained all the features of the car well. My father was very pleased with his new Subaru Miles. He was very knowledgeable, easy to work with, and explained all the features of the car well. My father was very pleased with his new Subaru and would definitely go to Ganley Subaru East for another car. More

Super Convenient! The location makes it very easy to drop off my car before work and pick it up during my lunch break off my car before work and pick it up during my lunch break More

Every time my wife and I go to Ganley Subaru East, we’re treated like a combination of family and Subaru royalty. Everyone is kind, courteous, and professional. The space is always welcoming and comfortable treated like a combination of family and Subaru royalty. Everyone is kind, courteous, and professional. The space is always welcoming and comfortable, and I love that we can either relax while waiting for service or continue running our small business from the comfort of their lounge. Always a fantastic experience from people who truly take pride in what they do. And Hannah freakin’ Benjamin…I can’t say enough good things about her! Hannah has sold my wife and me five Subarus in the last year, and we couldn’t be more satisfied with her professionalism, kindness, genuine caring and concern, and follow up. She has earned both our business and our trust, has worked to understand our needs, and consistently goes above and beyond to meet them. More

Unfortunately, my experience with buying a car at Ganley Subaru was not good. I bought 2021 Subaru Forester on Saturday, November 13. I did not use financing, and told the sales person that my check needs t Subaru was not good. I bought 2021 Subaru Forester on Saturday, November 13. I did not use financing, and told the sales person that my check needs to be sent to the bank 3 days later because I was transferring money from my saving account in one bank to my checking account in another bank. It normally takes up to 3 days to transfer. I was assured that my check would be sent to the bank on the agreed date. However, it was sent to the bank right away, and my account got overdrawn. All Ganley Subaru offered to me was to reimburse the fees my bank charged to my account. I never had any late payments or overdrafts in my whole life in any account, I always maintain a healthy balance in all my accounts. Now because of the company mistake or negligence, I got wrinkles in my spotless credit profile. More

great experience with brian L. Im on my 4th vehicle w/ganley & Brian & Brother Brad a a huge part of sticking w/Ganley. Great friendly service with a smile. brad w/ganley & Brian & Brother Brad a a huge part of sticking w/Ganley. Great friendly service with a smile. brad More

Sarah was great! She's always willing to help and go the extra mile! Amazing! extra mile! Amazing! More

Brian at Ganley Subaru in Wickliffe, OH went above and beyond to find me my new Subaru Crosstrek in my chosen color even during a difficult car market. Low pressure, great explanations of the vehicle feat beyond to find me my new Subaru Crosstrek in my chosen color even during a difficult car market. Low pressure, great explanations of the vehicle features and outstanding customer service. He made me feel comfortable with my purchase. More

Couldn't have had a more positive experience with the staff, both our salesman and our finance manager were wonderful. We had to bring our two small children with us and they could not have been more won staff, both our salesman and our finance manager were wonderful. We had to bring our two small children with us and they could not have been more wonderful with them as well. Our only complaint was that the car was listed online for $4,000 cheaper than the price due to a 'covid premium' that was added. We felt a like it was a bit of a 'bait and switch' technique. Overall new cars are very hard to come by so we dealt with it, but it soured our otherwise perfect experience. It would be nice if the price listed online was 100% accurate. More