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Ken Ganley Subaru Wickliffe
Wickliffe, OH
2,264 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,264 reviews
February 18, 2019
Great service, great overall experience. I had an overall great experience working with members of the Ganley Subaru team. They helped to make the car buying process smooth and simple. Brad L I had an overall great experience working with members of the Ganley Subaru team. They helped to make the car buying process smooth and simple. Brad Lunar worked with me specifically and provided excellent customer service. More
by alexgludwig7
February 17, 2019
2019 Outback We had a great experience. James went over all the options and prices. Showed us all the different cars we were interested in. Went over the different We had a great experience. James went over all the options and prices. Showed us all the different cars we were interested in. Went over the different models features The management treated us great in our dealing with them. DJ set us up perfect. Definitely say go and see what you can get into. More
by Dcskid
Employees Worked With
Mike Kaminski, Dj Mason, James Callender
February 15, 2019
Quick, easy, and entertaining I had called to inquire about a new car. Dj Mason was the employee I talked to. She explained everything I needed to know very well. I've never bought I had called to inquire about a new car. Dj Mason was the employee I talked to. She explained everything I needed to know very well. I've never bought a new car before and I was a bit nervous. She made the process so easy to understand and was very professional and courteous. More
by HanzYolo
Employees Worked With
Dj Mason
February 15, 2019
Wonderful dealership The agent we dealt with at Ganley Toyota was extremely helpful and professional. He carefully went over the Owner's manual to answer any questions we The agent we dealt with at Ganley Toyota was extremely helpful and professional. He carefully went over the Owner's manual to answer any questions we had We would definitely purchase from Ganley again. More
by ltradows
Employees Worked With
February 09, 2019
Great Service Very easy to talk to and helpful. Made sure I was leaving there with a vehicle that had the features I was looking for. Would definitely recommend to Very easy to talk to and helpful. Made sure I was leaving there with a vehicle that had the features I was looking for. Would definitely recommend to others. More
by Angie25
Employees Worked With
James Callender
February 04, 2019
They went above and beyond my expectations. The last car I purchased was in 1999. It was difficult for me to decide between the limited, and the sport, because I didn't want to regret the purch The last car I purchased was in 1999. It was difficult for me to decide between the limited, and the sport, because I didn't want to regret the purchase down the road. Hannah kept in touch, and helped me with my decision based on her knowledge, and my needs. The model I chose was difficult to find, but they found it for me. There were other dealerships that did not follow through, so I was thrilled at the effort they put forth to make this happen for me. More
by GTO Dayz
Employees Worked With
Other Employees :
I'm not sure which Manager located the car for me, but I am so greatful. , Aramis Greenwood, Hannah Benjamin
February 03, 2019
2019 WRX The 2019 WRX was our second purchase from Ganley Subaru East in the past year. The team was great to work with from a test drive to determining the p The 2019 WRX was our second purchase from Ganley Subaru East in the past year. The team was great to work with from a test drive to determining the purchase price, changing the color, having tires & rims switched out...just a great experience from a team that truly knows the product they are selling. Oh by the way, the WRX with winer tires has been awesome in the snow in Cleveland this winter! More
by Steve2019
January 28, 2019
Happy with Subaru I've been very happy with the service I've gotten from Ganley Subaru in Wickliffe. I am now definitely a member of the Subaru family (the latest is #2 I've been very happy with the service I've gotten from Ganley Subaru in Wickliffe. I am now definitely a member of the Subaru family (the latest is #2) and don't see myself driving anything else! Virginia More
by vanderson
Employees Worked With
January 24, 2019
Great Experience From my first couple of visits to the dealership, to the day that I picked up my vehicle, Ganley Subaru East did an excellent job in getting the vehic From my first couple of visits to the dealership, to the day that I picked up my vehicle, Ganley Subaru East did an excellent job in getting the vehicle that I wanted. Brad Lunar was great at explaining the differences between the design aspects of the Impreza, vs the others in it's class, and how it can handle the obstacles (weather) that Northern Ohio can deliver on a yearly basis, and still deliver good gas mileage. We also, discussed possible accessories for the Impreza and which would be a good fit for my needs. The service department, Giovanni Casella was the team member I talked to for scheduling, did a great job in getting the accessories installed and quality of workmanship was top notch. Thanks to Brad, the Service Department and Ganley Subaru East for making this a great experience. More
by Mr. S
January 22, 2019
Solid Experience Excellent customer service - Brad and team were attentive without being pushy. I already knew what I wanted before approaching them, but they still ad Excellent customer service - Brad and team were attentive without being pushy. I already knew what I wanted before approaching them, but they still added value in terms of walking me through all the features. Would recommend. More
by CleHtsCustomer
