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Ken Ganley Subaru Wickliffe
Wickliffe, OH
2,307 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,307 reviews
November 09, 2017
Excellent service In a day and age where customer service is often forgotten, Ken made sure to put the customer first! It was a great experience- and I never say that a In a day and age where customer service is often forgotten, Ken made sure to put the customer first! It was a great experience- and I never say that about car shopping!! More
by Melissa
Employees Worked With
Ken Johnson
November 09, 2017
Our 4th Subaru and we won't go anywhere else! This is our family's 4th Subaru and I will never buy from anywhere other than Ganley Subaru East and will always work with Brad Lunar. He is kind, wi This is our family's 4th Subaru and I will never buy from anywhere other than Ganley Subaru East and will always work with Brad Lunar. He is kind, willing to listen, and made us feel comfortable throughout the buying process. He is knowledgeable and knows the product well. Thank you for making the car buying process a comfortable and smooth one! More
by Subaru Family
Employees Worked With
November 08, 2017
everyone was polite, friendly, and easy to work with Competitive pricing, extremely fair, and no hassle. An overall great experience. We had heard from friends who had purchased a Forester from this de Competitive pricing, extremely fair, and no hassle. An overall great experience. We had heard from friends who had purchased a Forester from this dealer that not only was the initial asking price consistently lower than other dealers but the customer service was excellent went well. We would absolutely recommend this dealer/salesman to anyone who is looking to purchase a Subaru. More
by Jason Labovitz
Employees Worked With
November 05, 2017
Purchase of 2018 Subaru Crosstrek I bought my new 2018 Crosstrek from Brad Lunar at Ganley Subaru East last month. Brad was a very nice salesman and easy to talk to. He answered all my I bought my new 2018 Crosstrek from Brad Lunar at Ganley Subaru East last month. Brad was a very nice salesman and easy to talk to. He answered all my questions and concerns and was great to deal with through out the entire new car purchasing process. If your in the market for a new Subaru, see Brad. Love my Orange Crosstrek! More
by Robert Arnold
October 31, 2017
Great guy Ken is very genuine and a helpful salesman who will work with you every step of the way. I highly recommend him and his non confrontational profession Ken is very genuine and a helpful salesman who will work with you every step of the way. I highly recommend him and his non confrontational professionalism. More
by Amivsek
Employees Worked With
Ken Johnson
October 23, 2017
Awesome Experience!!! Our salesperson met us at the door with a friendly greeting and a handshake. He listened as we described what we wanted. He said he would do his bes Our salesperson met us at the door with a friendly greeting and a handshake. He listened as we described what we wanted. He said he would do his best to meet our needs and he did! Ray and Linda Knight More
by lknight242
Employees Worked With
Other Employees :
Our finance person was friendly and personable as well.
October 23, 2017
Great up front, sales experience. Hope service is comparable Brad Lunar and Jim Gentile made my sale experience easier, better, in fact, than I'd initially thought might be the case. Reason: the stereotype "deal Brad Lunar and Jim Gentile made my sale experience easier, better, in fact, than I'd initially thought might be the case. Reason: the stereotype "dealership-hard-sell" had me skeptical that buying a new vehicle from any dealership (including Subaru) would not be an easy experience for me. Turned out, the sale went smooth; and I was very happy with the deal we worked out. - Hopeful that all future service work with Ganley East will be as good. More
by frunsl13op
October 16, 2017
Best Experince I ever had I was car shopping and my neighbor told me about gangley Subaru wickliffe ohio so I went there and I didn't think I would get approved for a 2016 Suba I was car shopping and my neighbor told me about gangley Subaru wickliffe ohio so I went there and I didn't think I would get approved for a 2016 Subaru I love my car so much she's my baby I never said that about any of my cars thanks so much for getting me into this car I appreciate it so much I definitely will tell people to go to ken for a car highly recommend More
by William2
Employees Worked With
Mike Kaminski, Ken Johnson
October 06, 2017
Salesperson was very helpful when we were buying the car. Salesperson was helpful when we were buying the car, but difficult to talk to on the phone after the purchase. We are trying to figure out the techno Salesperson was helpful when we were buying the car, but difficult to talk to on the phone after the purchase. We are trying to figure out the technology, and it is very difficult to speak with anyone, as they are always busy with a customer. I believe your dealership needs a help desk. More
by judyandstu
Employees Worked With
Candi Brooks
September 30, 2017
Excellent buying experience I'm very happy with the whole buying experience at Ganley Subaru East. Brad Lunar was exceptional from the moment we met him. He gave me a very thorou I'm very happy with the whole buying experience at Ganley Subaru East. Brad Lunar was exceptional from the moment we met him. He gave me a very thorough overview of the car when we picked it up. High marks! More
by DMRadford
Employees Worked With
