Ken Ganley Subaru Wickliffe

Very helpful and friendly. They were very welcoming from the very beginning. All of my questions were answered completely. I felt very comfortable throughout the whole process. They were very welcoming from the very beginning. All of my questions were answered completely. I felt very comfortable throughout the whole process. I would definitely recommend this dealership to others.Candi was a pleasure to work with. She always took the time to answer my questions and made sure my concerns were met. More

Much more pleasant and happier experience than expected I enjoyed working with Matt. He was very informative and had a good knowledge of the cars he represented. He also went out of his way to make sure I u I enjoyed working with Matt. He was very informative and had a good knowledge of the cars he represented. He also went out of his way to make sure I understood all the new workings of my car. Matt and Sean worked hard to get me all the things I wanted in my new car plus a little extra. Thanks to all of you who worked with me. I knew Ganley was the dealer for my car, when I went home happy that day. More

Friendly and knowledgeable My experience with Brad Lunar was very positive. Brad was helpful, but wasn't pushy. He knew the product line and was happy to answer all of our que My experience with Brad Lunar was very positive. Brad was helpful, but wasn't pushy. He knew the product line and was happy to answer all of our questions. Thank you for helping us find the right car for our teenage daughter. More

Brad was very helpful and extremely friendly I would absolutely go to Ganley for my next vehicle. I would also ask for Brad Lunar because he is client-focused, thorough, and very nice to work wi I would absolutely go to Ganley for my next vehicle. I would also ask for Brad Lunar because he is client-focused, thorough, and very nice to work with. More

Great Dealership Ganley Subaru and mainly Brad Lunar was very helpful when setting me up with my new car. I walked in and immediately felt welcomed and not pressured. Ganley Subaru and mainly Brad Lunar was very helpful when setting me up with my new car. I walked in and immediately felt welcomed and not pressured. Brad sat down with me discussed all my options and from there I found out the car I wanted. I would recommend Brad and Ganley Subaru to anyone who asks due to their professionalism, ability to care, and passion. More

Great experience! I worked with Brad Lunar and he was extremely helpful and accommodating. He explained all of our options thoroughly and was very knowledgable about th I worked with Brad Lunar and he was extremely helpful and accommodating. He explained all of our options thoroughly and was very knowledgable about the car. I would definitely work with Brad again, I can't recommend him enough. More

Good experience except for one thing. In December of 2016, I was looking for a 2014 Certified Subaru Forester. Ganley East had two. Scheduling a visit, I spoke with Alexandra, who was very In December of 2016, I was looking for a 2014 Certified Subaru Forester. Ganley East had two. Scheduling a visit, I spoke with Alexandra, who was very friendly. Arriving at the dealership, both vehicles were nicely prepared. I drove both vehicles accompanied by my salesman, Jack Crouch, who was a nice guy, kind of rough around the edges, but O.K. Preferred one of the vehicles and the purchase deal was written. They were very helpful, especially with my trade-in, and helping me transfer my belongings from it to my newly purchased Forester. The part of the experience that has left a "bad taste in my mouth" was after the purchase agreement had been written. Before I could sign it, Lou Monaco, the used car manager, appeared with another purchase agreement. This one included a new $1300 line item for the Subaru extended warranty program. Whereas the program covered a lot, I did not want the program but chose to rely on the work done to this vehicle for it be a Certified vehicle and the general, reliability of Subarus. However, when I met with their financial person to he told me that because of some special thing, he could offer that same Subaru extended warranty program for $999. This part of the dealer experience began to stink like a scam. What if I had taken the bait from Lou and paid an additional $301 for the same program. I, again, declined the extended warranty program. It's a shame to have a good experience be tainted by that kind of auto dealer B.S. More

Excellent experience Brad was very pleasant to work with. I can tell he is very passionate about his work and Subaru! He is very detail oriented and showed he cared. Brad was very pleasant to work with. I can tell he is very passionate about his work and Subaru! He is very detail oriented and showed he cared. More

A pleasant suburu experience When I was in the market looking for a new car, at first I never considered a suburu. I was always a GM person. So earlier this year my girlfrien When I was in the market looking for a new car, at first I never considered a suburu. I was always a GM person. So earlier this year my girlfriend bought a Suburu forester from Ganley and she simply loves it. So that set the wheels in motion when I was in the market for a new vehicle. Remembering the pleasant experience my girlfriend had I also decided to look at Suburu. The sales consultant Brad was very helpful and very knowledgeable about the cars that were on the lot. He answered all my questions and was very professional throughout the car buying experience. Buying a car can be a long process with many big decisions, but Brad and the staff at Suburu east made the process easier. Thank you! More

Top notch experience Second Suby in a row from Ganley East. Great dealership, very nice people. Brad took a look at my vehicle several months ago while I was in for se Second Suby in a row from Ganley East. Great dealership, very nice people. Brad took a look at my vehicle several months ago while I was in for service. When I reached out to him last week, he was able to access all my info from when he previously saw the car, which got us off the ground running . He made the deal happen quickly and within my budget. He acted as a concierge to see it through to delivery. Can't recommend Brad and the dealership enough. I hope to be able to send him business. More