"Allie was terrific from start to finish. All questions..."
Allie was terrific from start to finish. All questions promptly answered. This is my first Subaru and hopefully not my last!!
I visited Service for headlight bulb. Giovanni was TERRIFIC. He changed it so fast I was really impressed how quick and efficient he was. I had no appointment, just walk in. I will return for service at Ganley Subaru East!!
"Everyone was very nice and we weren't there all day...."
Everyone was very nice and we weren't there all day. Hannah was awesome, even before we got to the dealership. The communication from beginning to end was above average. Everything was explain thoroughly and no one tried to sell us anything other than what we came there for. Would definitely recommend!
Overall great experience! Everyone pulled together to make sure I left with the car I wanted at a very reasonable price and deal! There is a Subaru dealership 3 minutes from me, I will gladly spend the extra 20 minutes to see you guys again!
"Nick was great with us!"
We went through the internet department to get a good price on a new Crosstrek, and then Nick Villella helped us the day we came to pick it up. We were very happy with the price, the service, and the vehicle!
Other Employees Tagged:
, Nick Villella
good experience because of the knowledge and kindness that Brad portrayed. knew the car and and all the features that accompanied it. gave a price range and got right in the ballpark.
"My First Subaru! "
I had the best experience with Brad Lunar at Ganley Subaru East. He has been working with me for over a year to get out of my Jeep and into a Subaru and it has been the best choice! Thank you for all your help.
Everyone at Ganley was very nice and friendly. I started my search with Allie who was very patient and helpful with me. I made my purchase through Colin who was outstanding and worked very hard to get me a good price. I am very excited about my new car!
Other Employees Tagged:
"Ganley Subaru East Excels in Reaping Loyal Customers"
- Greater Cleveland Buyer
Ever since purchasing our first Subaru in 2012, Ganley Subaru East has been our "go to" dealer for regular maintenance and service. We are now on our third Subaru and this dealership continues to excel at attentive customer service from its service department, parts department and especially the Sales staff.
In purchasing our latest Subaru, we initially spoke to Allie Scali, assisted by Hannah Benjamin in Internet Sales, and on-site by Brad Lunar. Brad is by far the most knowledgeable, attentive, and helpful salesperson you could ever encounter - he is a "Rock Star." No pressure tactics, good listening skills, and very accommodating personality. Our sale was finalized by Aramis Greenwood in a very informative, professional manner.
We are very satisfied with our trade-in and purchase experience at Ganley Subaru East. We do not think twice about driving from the southwest corner of Cuyahoga County for quality service and great customer service at this dealer in Wickliffe (Lake County) Ohio.
"One of the simplest car buying experiences ever."
It was great for to work with James and his team to get me in the car I've really wanted. On the sales side I have no complaints. (except that they forgot to fuel my car) :D
I'm hopeful the service side is as cool to work with as well.
Mike and Colin made the process easy. They were responsive and accessible, and there were no surprises along the way. I was in and out of the dealer in under two hours, start to finish.