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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
371 Reviews

371 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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December 17, 2024

The staff is never too busy to put down what they are doing to speak with the customers. The areas are always clean and neat. More

by Bwaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Dec 18, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for highlighting the attentive service and clean facilities at Ken Ganley Subaru Wickliffe! We appreciate your feedback and look forward to seeing you again.

December 17, 2024

Great service from beginning to end, and per usual! Can’t say enough good things about this service department. Keep up the good work! More

by mbissler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for the fantastic feedback! We're delighted to hear that our service department at Ken Ganley Subaru Wickliffe consistently meets your expectations. We appreciate your support and look forward to serving you again!

December 13, 2024

Top notch vehicle service. The only place we take our Forester for service. Professional. Competitive prices. Quality More

by kpullen1153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for trusting Ken Ganley Subaru Wickliffe with your Forester's service needs! We're delighted to hear that our team consistently provides top-notch, professional care at competitive prices. We look forward to continuing to serve you in the future!

December 10, 2024

The service was excellent. My computer software was updated in my car. The only thing I would suggest is to have the technician go over the software updates with the customer. More

by louise.strauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Beck - excellent service!
Dec 10, 2024 -

Ken Ganley Subaru Wickliffe responded

Louise, thank you for your feedback! We're glad to hear you had an excellent service experience at Ken Ganley Subaru Wickliffe. We appreciate your suggestion and will consider it for future improvements. Safe driving!

December 07, 2024

Friendly service and good customer service. Saleswoman Allie five stars. Overall pleasant experience buying a new car. More

by Stefanbergant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette Wagoner- Salvatore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vitale
Dec 08, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2024

Came for an oil change and tire rotation, everything was great from the time I pulled in and exited. Friendly staff and good coffee! I was out by the time promised! Thank you, Scott More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Dec 06, 2024 -

Ken Ganley Subaru Wickliffe responded

Scott, we're delighted to hear that your visit for an oil change and tire rotation went smoothly at Ken Ganley Subaru Wickliffe. Our team is always here to provide friendly service and good coffee! Thanks for the kind words!

November 30, 2024

Everyone that I encountered were friendly, courteous, and professional. The service performed on my vehicle was completed in a timely manner. I was pleased with my experience there. More

by yusuf_mujahid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 26, 2024

I have bought 2 cars from this dealership and so has another member of my family and have been extremely satisfied in the buying process and any maintenance. Everyone has been courteous and helpful on More

by Jclair424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for your continued trust in Ken Ganley Subaru Wickliffe! We're delighted to hear that both you and your family have had satisfying experiences with our team. We look forward to assisting you on future visits!

November 23, 2024

It is a good dealership. The service man I had today was great - the last one not so much. More

by J hoppert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 25, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 23, 2024

SIMPLY THE BEST SERVICE DEPARTMENT! !! Kindness abounds! I’m SO grateful. Thank you so much! More

by stevenedie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vitale
Nov 25, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! Please don't hesitate to reach out if there's anything additional we can do for you.

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