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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,602 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,602 reviews

January 27, 2025

Tire pressure light still on - no reason given as to why but they insist they checked tire pressure. Did not have recall part for battery and they stated okay during making of appointment. But state they More

by chelle330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Sylvis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 27, 2025

Dan was amazing. He was transparent, I never felt I was being misled into purchasing something I could not afford. He listened to what I was looking for and showed me More

by erinsimyak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Ken Ganley Toyota Pittsburgh responded

Erin, Thank you for sharing your experience with us! We're happy to hear it went well working with Danilo. We truly appreciate your feedback.

January 26, 2025

Stoped to get a appointment for service, I have a extended warranty, the service writer didn’t know if they accepted the Ally warranty, then proved to tell me they are not taking any repairs fin for More

by Kipper
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kid at service desk
Jan 27, 2025 -

Ken Ganley Toyota Pittsburgh responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jan 30, 2025 -

Kipper responded

I sent my phone number to these guys, they never called! NEXT

January 26, 2025

I've leased two vehicles so far with Ganley, and plan on leasing the next More

by CHIEF2166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Ken Ganley Toyota Pittsburgh responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

January 25, 2025

Dan and the staff were extremely helpful. I would definitely recommend doing business with them. More

by jc20sru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Puckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words for Dan and our team and for choosing Ken Ganley Toyota Pittsburgh! Please let us know if we can be of any more assistance.

January 25, 2025

If you’re in the market for a car and want an honest, trustworthy, and hardworking salesperson, Gary Fritch at Ken Ganley Toyota is the person to see. This is the sixth car I’ve bought from him, and ever More

by kelpro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Fritch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Pestino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that Gary had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 24, 2025

Superior service. Shout out to Steve the service manager. Love the live video as work is completed More

by Patrice.evancho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much, Patrice, for your excellent review! We are so glad that Steve had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

January 23, 2025

Just had my car inspected. An air filter was changed. I waited in the customer lounge. More

by SWARD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hello, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

January 23, 2025

Excellent service would recommend other people to experience this dealership excellent customer service service above an beyond More

by DEBBIE1062
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hi Debbie: Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

January 22, 2025

The dealership manager went above and beyond to make sure I was satisfied with my vehicle More

by DEBBIE1062
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Ken Ganley Toyota Pittsburgh responded

It's great to hear that we were able to help you out, Debbie. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

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