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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,692 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,692 reviews

March 29, 2021

My experience with salesperson Jared Flemming at Ken Ganley Toyota was nothing short of professional, low pressure, and actually enjoyable. They did a great job of communicating during the entire proces More

by jsterrett0412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to leave us a five-star review! I'm glad to hear that Jared was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota.

March 29, 2021

Scott went above and beyond to get the Highlander in black to me by the weekend for a family trip. He was very responsive answering questions before I came in. More

by encino44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Ken Ganley Toyota Pittsburgh responded

Congratulations on your new Highlander! Thank you for taking the time to write this five-star review and let us know how great Scott is doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Ken Ganley Toyota are glad to have you as a customer.

March 29, 2021

Scott Masters was super helpful and friendly. He very patiently answered all my questions. I will definitely recommend my friends and family to Ken Ganley. More

by Karen Lash
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Ken Ganley Toyota Pittsburgh responded

Congratulations on your new vehicle, Karen! We are so glad that Scott had the opportunity to work with you, and that he could make this a top-notch experience! We hope you enjoy your new purchase, and we look forward to continuing to serve you in the future!

March 27, 2021

Slade was wonderful!!! Knew I was on a short time schedule, so he made sure everything was ready to go when I walked through the doors. Clean car paperwork ready and smile and a bottle of water!! Won More

by Ebub87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Slade Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to hear that Slade and our sales team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new vehicle!

March 25, 2021

I have been leasing RAV4 since they came out and originally started with a dealership in Moon Township, close to where I worked. I am now retired and I leased 1 RAV4 from a dealer in Dormont who on More

by TRISHA42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Van Grieken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Clausen
Mar 25, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're so happy to hear that Rodrigo and Richard were able to make your sales transaction, the easiest and safest for you! Congratulations on your new RAV4 and if there is anything else we can do for you, please do not hesitate to contact us.

March 25, 2021

We canceled 3 car appointments after visiting Ken Ganley because our sales, Scott Masters, gave us a deal we couldn’t refuse. Best sales experience ever. More

by Ploy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Ken Ganley Toyota Pittsburgh responded

Here at Ken Ganley Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Scott, and it was a pleasure having you at the dealership. We appreciate your review!

March 24, 2021

Great work - and extremely fast. The employees in the service department are both knowledgeable and trustworthy. It's always a pleasure bringing my car to Ken Ganley Toyota for service. More

by peachtree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Brashear
Mar 24, 2021 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 24, 2021

Slade got me into a new rav 4 that wasn't even delivered yet because it had all the options I wanted and even more! More

by PAMMY1336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Slade Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much, Pammy, for choosing Ken Ganley Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance!

March 24, 2021

The service advisor, Josh Bruce, was very friendly and was able to answer and explain the questions and concerns I had about the work being done on my vehicle. More

by CAPPTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words for Bruce, and for taking the time to leave us this wonderful feedback!

March 24, 2021

Wasted enough time at this dealership trying to get a vehicle. We went to a different dealer and had no issues. Won’t be buying a vehicle here More

by Justin83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Masters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Brooks Jr.
Apr 10, 2021 -

Ken Ganley Toyota Pittsburgh responded

Hello Justin, Thank you for this feedback, Justin. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around for you.

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