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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

Overview
Employees
Reviews
Vehicles
4.7
2,602 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,602 reviews

February 23, 2024

The key fob low in the Toyota app still is not fixed! The Toyota brand center hasn’t been much help either! More

by PGHBILL527
Recommend Dealer
No
Employees Worked With
Robert Killmeyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Feb 27, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 22, 2024

You cannot ask for much better men they were great they make it easy to make a card deal More

by BUTTERFLYBLU6
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 20, 2024

My experience was very good. Slade is a very nice person and the best salesperson that I've ever dealt with. More

by GREGORCZYK153
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Pestino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Slade Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Ken Ganley Toyota Pittsburgh responded

Gerg, Thank you so much for choosing Ken Ganley Toyota Pittsburgh! Please let Slade know if we can be of any more assistance!

February 20, 2024

There was a discrepancy in the amount of the trade-in. I was given a $3125.00 value for my car but on the final paperwork it was $3000.00. I had to wait about a month for the $125.00 check from the dealer More

by FREDCEETEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
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Feb 20, 2024 -

Ken Ganley Toyota Pittsburgh responded

Fred, Thank you for taking the time to share your thoughts on working with Justin and our team. We're glad to hear we delivered such a great experience!

February 20, 2024

The service received from the dealership and especially from Rodrigo was exceptional! We had difficulty picking the vehicle up so Rodrigo went out of his way and delivered it an hour away for us. I will More

by Jerry K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Van Grieken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Ken Ganley Toyota Pittsburgh responded

Jerry, Here at Ken Ganley Toyota Pittsburgh, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Rodrigo, and it was a pleasure having you at the dealership. We appreciate your review!

February 20, 2024

This was a great car buying experience. Everyone was very friendly and helpful. Highly recommend! More

by Mckensidyess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 19, 2024

Everyone was great and made the buying process very smooth and easy to get through More

by EMEINEKE123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thanks for your feedback on your recent visit to Ken Ganley Toyota Pittsburgh. It's great to hear that we were able to assist you and that you had such a positive experience.

February 19, 2024

The service is always good and the staff are very helpful . Jeff Petrick was very helpful More

by JAMESFOX0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeff met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as one of our valued customers for many more years to come!

February 19, 2024

Very easy to schedule appointment. Addressed all the items. Steve is a great to work with. More

by mike17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

Ken Ganley Toyota Pittsburgh responded

Mike, We are very happy to hear Steve provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 18, 2024

Always efficient and very professional. Very short wait times each time I take my car in for service. More

by KKOESTLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

Feb 23, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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