Ken Ganley Toyota Pittsburgh

Car is great and the process was pretty smooth. . thanks a bunch for the new ride . thanks a bunch for the new ride More

I’ve bought several cars in my lifetime and Dan was by far the best car salesman I’ve ever had. He made the whole process fast, easy and extremely enjoyable. I didn’t feel like a client, Dan is not your b far the best car salesman I’ve ever had. He made the whole process fast, easy and extremely enjoyable. I didn’t feel like a client, Dan is not your basic, pushy, arrogant car salesman. He actually made you know that he had my best interest in mind and it wasn’t just a sale. Dan was the only car salesman who ever took the time to show me exactly how everything in the car worked. In fact I own a Toyota already and he showed me things my last car salesman failed to show me. Thanks again Dan. Your The Best!!!! More

Great company to deal with. I enjoyed the whole experience from start to finish. Thanks I enjoyed the whole experience from start to finish. Thanks More

I went for inspection and the service was quick and thorough. Staff was friendly and courteous. . Have always had a great experience.. thorough. Staff was friendly and courteous. . Have always had a great experience.. More

Danilo was very thorough explaining all the details of the sale, as well, as the details of the car. Without hesitation, he was able to answer all of my questions. Danilo was very knowledgeable, helpful, the sale, as well, as the details of the car. Without hesitation, he was able to answer all of my questions. Danilo was very knowledgeable, helpful, and courteous. He went above and beyond. Thank you for everything! Jared thank you for your patience and all of your help thru the financing process. More

Parked the car, pulled in to a tight space across from a pole and beside a fire hydrant. Of course we backed into the pole and damaged the bumper when leaving. Service tech took pics and said " this has bee pole and beside a fire hydrant. Of course we backed into the pole and damaged the bumper when leaving. Service tech took pics and said " this has been an ongoing problem" and that the Manager would call us to discuss repairs. Has been 2 weeks and no one has reached out. This type of customer service seems typical at Ken Ganley. I find other dealers offer better service. The question remaining is , Why use that particular parking spot? Why do they pull cars into spots instead of backing in so customers can pull forward to leave? or Why not pull the vehicle up to the door while you pay the cashier then you can walk out and leave? This is recommended as a safety precaution. All the other dealerships I've been to operate that way. It's the little details that make a difference and possibly avoid problems like this. More

Good guys, willing to work with me to get close to my budget while offering fair value. budget while offering fair value. More

Dan took the time to explain everything I needed to know to make my decision, know to make my decision, More

The buying process was simple and straight forward. There was no pressure to take this deal now or lose it or anything like that, and I appreciated the honest, casual process. Our sales rep was very fr There was no pressure to take this deal now or lose it or anything like that, and I appreciated the honest, casual process. Our sales rep was very friendly and knowledgeable and made the whole process very easy. They have us a fair price for a trade in and I quite like the new vehicle. More

My last service visit was completely unacceptable. I had previously purchased a five oil change service plan. This last service visit was to get an oil change and use the last of my five purchased I had previously purchased a five oil change service plan. This last service visit was to get an oil change and use the last of my five purchased oil changes. You can imagine my surprise when I got home. And looked at my receipt. The service associate had charged me for an oil change. As well as charged me for an additional five oil change service plan. Not to mention at this latest oil change. I did not receive a multi point inspection or inspection report. Which I have received on every single oil change I have ever obtained at this location. I had also requested that my alignment be checked out. I was under the impression that just checking the alignment did not incur a charge. The service associate charged me for a full alignment. Yet told me that the alignment was fine and did not require any additional work. What was interesting about that. I have since discovered that after my visit, my tires are now out of balance. I got up to 60 miles an hour, and my steering wheel started shaking radically. Which was not happening prior to this last service visit So after this service visit. I definitively received my vehicle back in worse condition than I left it. I am not happy. More