Ken Ganley Toyota Pittsburgh

Everyone at the dealership helped us every step of the way and made buying a new car easy! way and made buying a new car easy! More

Dan wanted to upcharge the sticker price over $1000 and added made up fees to my total once deciding that a young woman wouldn't know better anyway. Once agreeing on the price and arriving for the test dri added made up fees to my total once deciding that a young woman wouldn't know better anyway. Once agreeing on the price and arriving for the test drive, Dan told me "I wouldn't need to know about the off-road bottoms over here, just ignore them" when discussing the functionality of my 4Runner TRD OFF-ROAD PRO. He was so unfamiliar with the vehicle he couldn't tell me how the heated steerling wheel work, went so far as saying it didn't have that! I asked him to check with his sales manager, he left and came back and said nope - no heated steering wheel. One google search showed me exactly how to turn it on. I asked for a recreation pass and specific license plate since they charged me for licensing and didn't let me opt out (purchased out of state) and when the license plate arrived it was not the one I asked for and didn't come with a recreation pass. Overall, disappointed at the clear stereotyping, the lack of familiarity with the $60k car I was buying, and disregard for my requests after paying for a service I was not allowed to opt out of. Would not recommend. More

This was my first time dealing with this dealership, and it was a great experience. it was a great experience. More

Everyone was super nice. I never feel pressured to make a decision on the spot. Awesome experience 😎 I never feel pressured to make a decision on the spot. Awesome experience 😎 More

Super stress free buying experience. I love my new RAV! Gary Fritch and Chris Pestino worked with me to get the price I needed with zero pressure or games. John Mesko finished up the sal I love my new RAV! Gary Fritch and Chris Pestino worked with me to get the price I needed with zero pressure or games. John Mesko finished up the sale quickly and I had a great team show me all the features of my new car. Truly appreciate all of them! More

No communication after checking in. No verbal estimate of charges. No update on how service was going after approximately 2 hours. I suspect Jeff is new and needs intensive training No verbal estimate of charges. No update on how service was going after approximately 2 hours. I suspect Jeff is new and needs intensive training. More

Fast service, friendly and knowledgeable, any questions you have will be answered, one of the most professional dealerships I’ve been too. you have will be answered, one of the most professional dealerships I’ve been too. More

Easy to schedule an appointment. Smooth process from start to finish once you arrive at the dealership. Smooth process from start to finish once you arrive at the dealership. More

Best experience I have had buying a car, from Sales person to the Finance Manager. person to the Finance Manager. More

Ken Ganley Toyota Pittsburgh made my car buying experience easy and stress free. Dan was exceptional and had everything ready when I got there. The finance manager John was great to work with. He w experience easy and stress free. Dan was exceptional and had everything ready when I got there. The finance manager John was great to work with. He was personable and a pleasure to work with. I would definitely recommend Ken Ganley Toyota to anyone looking to buy a car. More