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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
876 Reviews

876 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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September 29, 2024

First experience with Ken Gangley Toyota. Friendly, informative, did try to sell items not needed. Service sent video to explain service. More

by RIch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Ken Ganley Toyota Pittsburgh responded

Rich, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

September 29, 2024

Very flexible and willing to work with you through the process. Every time I visited the dealership the visit was very easy and painless More

by MATTBOUNDY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Slade Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Ken Ganley Toyota Pittsburgh responded

Matt, Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

September 28, 2024

Josh has been so helpful getting the issues with my car fixed and getting me timely appointments. More

by THURSTON1237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. Josh and our team appreciate your business and hope to see you again soon!

September 27, 2024

It’s all about the people - good people at Ken Ganley. Very Engaged and Responsive. More

by PDFOHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

September 26, 2024

Everyone I've come in contact with at Ken Galey is pleasant and service department is informative and thorough. I've been getting my car maintained here and will continue to do so. More

by SCHIO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 26, 2024

Very pleasant people to work with. They are very helpful. Will go back to them soon. More

by SECRETARYLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

September 26, 2024

Very painless. Pulled in sat down, only took 30 minutes, paid and left. Sequioa got a fresh was as well. More

by ROMANNY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Ken Ganley Toyota Pittsburgh responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

September 25, 2024

I recently purchased a 2024 Toyota Sienna XLE from Ken Ganley Toyota, and I couldn't be happier with the entire experience! From the moment I stepped into the dealership, the team was professional, knowle More

by Dipak Patel
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Pestino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Waskowiak
Sep 26, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Dipak! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh, we hope you'll continue to enjoy your new Sienna!

Sep 29, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi Dipak, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Pittsburgh. We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2024

What i would say is that the service center team is super nice the service manager is not. In addition their cost is way overpriced and as an example they tell you filter needs changed and they already have More

by RWATSON13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Killmeyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 23, 2024

Scheduled an inspection appt very easily. Vehicle was worked on immediately. Steve was very personable and thorough. My son enjoyed a golf joke with him. Details about the vehicle were ex More

by J_HALLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear that Steve was able to serve you and demonstrate our commitment to great service! If there is anything we can assist you with in the future, please let us know.

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