Ken Ganley Toyota Pittsburgh - Service Center

I have been dealing with this dealership for many years. It is only the service department that is keeping me with them. The last purchase I made was my new Tundra. I was less than pleased with my trade in It is only the service department that is keeping me with them. The last purchase I made was my new Tundra. I was less than pleased with my trade in offer but bought it anyway since ordered just as I wanted it. If I get the same offer when time to trade this truck in I will not buy from this dealership. The day after my purchase my old truck which I was told would not go on dealer lot was there for $10,000.00 more than they gave me.. Service is great. Sales $#@#$.. I have bought 3 Tundras and 3 sedans from this location. I was never treated so badly as the last purchase and every once of service on all vehicles was preformed there. More

no problem with the staff or the dealership. Just thought $450 for one key was quite rediculous. Just thought $450 for one key was quite rediculous. More

Very helpful arranging prompt service after my car was towed in. Kept me informed and service progress and diagnosis. towed in. Kept me informed and service progress and diagnosis. More

It is convenient. I liked the service person explanation of the deal on service packages but did not like that I was being charged an extra 2% for using a credit card I liked the service person explanation of the deal on service packages but did not like that I was being charged an extra 2% for using a credit card. I was not told this in advance or I would have brought a check. During the pandemic consumers were encouraged or forced to use credit cards and the push was on for places to go cashless but at a price to the consumer. There are going to be some people who are going to have a problem with the extra fee when it comes to a large repair and extra $20 or more adds up rather quickly. The technicians should always put the screens back to where they were after recording the service done. More

I have felt with this service department for many years. The dealership has changed but I’ve always received excellent service every time I go there The dealership has changed but I’ve always received excellent service every time I go there More

Had my Truck in for service last week, and Steve suggested that I look at getting new tires. Today they install the new tires and I could not be happier suggested that I look at getting new tires. Today they install the new tires and I could not be happier More

Lisa O in service did an incredible job and got me in for service in a pinch. That was priceless and toe worth gold. I had a problem with my Tacoma and they fixed it and did an oil change in 45 minutes which service in a pinch. That was priceless and toe worth gold. I had a problem with my Tacoma and they fixed it and did an oil change in 45 minutes which is insane. I have NEVER been in and out of a dealership in 45 minutes for anything. Ever. The whole process was amazing. I highly recommend them. I've dealt with a lot of dealerships in my past but this was the best. More

Just had a great experience at Ken Ganley Toyota service .Super quick and efficient service! Josh was friendly and professional, .Super quick and efficient service! Josh was friendly and professional, More

I meet with the service writer for my appointment and I added a few small items to my service for the dealership to check and still spent minimal time waiting for my vehicle. added a few small items to my service for the dealership to check and still spent minimal time waiting for my vehicle. More

I always use Ganley Toyota because it's easy to get an service appointment within a reasonable time frame. service appointment within a reasonable time frame. More