
Ken Ganley Volkswagen Bedford
Bedford, OH
Filter Reviews by Keyword
By Type
Showing 1,124 reviews
Painless and accommodating. Mr. Henry, was very patient, kind, understanding, he accommodated my husband and myself, he constantly asked if I had any questions, along with if lat Mr. Henry, was very patient, kind, understanding, he accommodated my husband and myself, he constantly asked if I had any questions, along with if later I needed a question answered later not to hesitate to call back. He also did a follow up call which I felt was a plus, most sales people make a sale take your money and move on to the next person. very compassionate..... He is an asset to the organization. I told him the cost I wanted to spend and the monthly payments not to exceed, he did not try to negotiate he honored my request. Thanks VW. More
satisfied Great experience there, my Sales Representative was very determined to make sure that I was satisfied with the purchase of my new vehicle. Very nice p Great experience there, my Sales Representative was very determined to make sure that I was satisfied with the purchase of my new vehicle. Very nice people. More
Compassion beyond car sales I was currently in a lease and wanted to trade my lease in for another vehicle. Mildred Savage worked with me and helped me every step of the way. She I was currently in a lease and wanted to trade my lease in for another vehicle. Mildred Savage worked with me and helped me every step of the way. She made phone callsystem to check on me and emailed me all of my paperwork and info as my long hours at work prevented me from coming in during normal business hours. She is a phenomenal saleswoman. I am proud to say I am a owner of a 2015 passat because of her hard work in getting me approved More
Super easy to work with. Working with Joe was super easy and he answered most — probably all, actually — of my questions via email. So when I was ready to step into the dealer Working with Joe was super easy and he answered most — probably all, actually — of my questions via email. So when I was ready to step into the dealership, it was to sign papers and bring my new car home. More
Mildred had a pleasant demeanor and made me feel comfortable Customer service was awesome, the best car-buying experience that I ever had. The staff was honest, and up-front and made me feel comfortable. Customer service was awesome, the best car-buying experience that I ever had. The staff was honest, and up-front and made me feel comfortable. More
Excellent Customer Service and Professional Staff Mildred told me from the time I walked into the dealership that she would take good care of me and she did exactly that!! Wes was great also!! This wa Mildred told me from the time I walked into the dealership that she would take good care of me and she did exactly that!! Wes was great also!! This was the best experience I ever had!! Thank you so much!! More
Very good car buying experience! Very good experience here. Staff was very friendly and took good care of us. Would recommend this dealership to anyone! Mildred did a wonderful job fo Very good experience here. Staff was very friendly and took good care of us. Would recommend this dealership to anyone! Mildred did a wonderful job for us. Thank you very much. More
Lloyd made my car purchase the best ever. Lloyd is personable, he keeps his word, he is honest. He made my dream car come true. 100 stars for him. Best sales person ever. I highly recommend y Lloyd is personable, he keeps his word, he is honest. He made my dream car come true. 100 stars for him. Best sales person ever. I highly recommend you ask for him at this Showroom More
Lease turn in and new lease Joe Walker was excellent to work with. He is extremely customer centric, very responsive and went out of his way to accommodate all requests. I will Joe Walker was excellent to work with. He is extremely customer centric, very responsive and went out of his way to accommodate all requests. I will highly recommend Joe to all friends and acquaintances. More
Excellent service Everything about this visit was excellent...I would recommend anyone go here when looking for a vehicle. They exhibited excellent customer service by Everything about this visit was excellent...I would recommend anyone go here when looking for a vehicle. They exhibited excellent customer service by going above and beyond. They truly strived to make each and every customer satisfied by any means necessary. This is the best experience I have ever experienced! More