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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,779 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,779 reviews

November 24, 2020

The approval, financing, and overall buying experience was easy and stress free. Bobby Brown was terrific and I am even considering buying another vehicle. Great experience. Thanks! More

by TAIJAI1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Meek
Nov 24, 2020 -

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! -Ganley Westside Imports

November 24, 2020

A1! is how I rate Ganley North Olmsted. Ben Stroh has been my salesman for 3+ years, this is the 2nd car I have leased from him and I got such a great deal! Ben is honest, sincere and knowledgeable, nev More

by Sky English
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Meek
Nov 25, 2020 -

Ken Ganley Westside Imports responded

Sky, Thank you for making the trip to Ganley Westside Imports for your new vehicle! We are so glad to hear that you were treated so well by Ben and that he was able to provide you with such an excellent experience here at our dealership! Please let us know if there is anything else we can assist you with. -Ganley Westside Volkswagen

November 24, 2020

Worst experience ever. The car has been having several issues and every time that it has been in to get checked they can't find any problems. Finally had to escalate things with Volkswagon corporate and n More

by paradox184
Recommend Dealer
No
Employees Worked With
Greg Kerro
Dec 08, 2020 -

Ken Ganley Westside Imports responded

Mr. Michaud we are very sorry you were not happy with the resolution with your daughter's vehicle and what Volkswagen said the cause was. Despite the aftermarket tire that was the wrong size put on somewhere else, and the other tires and wheels having damage on them we did try to make the vehicle as close to perfect as we could and did at no charge to you or your daughter. We hope the issue does not come back and that you do not have to replace all four tires. Again sorry that this has happened.

Jan 05, 2021 -

paradox184 responded

The tire was the correct size. We took the vehicle to another VW dealership and they said that you guys were full of xxxx. The issue has been corrected elsewhere. Please reeducate your mechanics!

November 23, 2020

Overall experience was Good, People were very Kind and Helpful, But I didn't like getting Jerked around on the Price of the Car I wanted. More

by LASERDARTKID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if Sandi is the one I dealt with, but whom ever I dealt with, she was Awesome., Evan Shaw, Lamar Green
Nov 24, 2020 -

Ken Ganley Westside Imports responded

Thank you for your review of our dealership. We strive to make every experience a positive one. We thank you for your business and are happy to follow up with you further if you wish regarding the purchase price of your new vehicle. -Ganley Westside Imports

November 23, 2020

Igor was helpful and knowledgeable he made the car buying process painless and easy. I very much look forward to working with him again in the future. More

by MARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Igor Zaiats
Nov 24, 2020 -

Ken Ganley Westside Imports responded

Mary, Thank you for your review of Igor and your painless car buying experience! We want to thank you again for your business and we hope to see you again in our service department. -Ganley Westside Imports

November 21, 2020

As always satisfied with this dealership as #5VW and Morgen leasing Greg and Lennox sales Patrick parts and Greg in service are my familiar faces. Thank You. Happy Thanksgiving!!! More

by gpgclev09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgen Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Carnegie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lennox West, Greg Kerro, Patrick Burke
Nov 24, 2020 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Volkswagen for your service and sales needs! We appreciate your loyalty and are looking forward to your next visit with us! Happy Thanksgiving! -Ganley Westside Volkswagen

November 21, 2020

I don't care to leave any kind of review at this time. I don't care to leave any review at this time. Thanks More

by BEATLES.1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amolsch, Sarah Klein
Nov 24, 2020 -

Ken Ganley Westside Imports responded

Your five stars mean a lot to us! Thanks for taking the time to leave your rating! -Ganley Westside Imports

November 21, 2020

KUDO’S to Amanda! Best experience ever buying a car! She went over and beyond for me as I was purchasing from out of state. She communicated with me daily and gave me full access to her time. She’s down to More

by Computerladytech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Ken Ganley Westside Imports responded

Thank you for purchasing a new vehicle from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Amanda was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Imports

November 21, 2020

I had a Forester for many years but had switched to Nissan. I was curious about the Crosstrek. Rachel provided information, answered my questions, estimated my cost assured me I would love the change More

by MARGE D
Recommend Dealer
Yes
Employees Worked With
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amolsch
Nov 24, 2020 -

Ken Ganley Westside Imports responded

Marge, Thank you for making the trip to Ganley Westside Imports for your new vehicle! We are so glad to hear that you were treated so well by Rachel and that she was able to get you into your new Crosstrek! Please let us know if there is anything else we can assist you with. -Ganley Westside Subaru

November 21, 2020

The staff was very very friendly. The west side Subaru dealership was very clean. The west side dealership had good coffee available to customers. Tom was awesome...told good stories! More

by AZNY2151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Klein
Nov 16, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review.

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